Epic MyChart Analyst, Senior

Seattle Children's•Washington, DC

8d•$107,431 - $161,147•Remote

About The Position

Seattle Children's Hospital is building an innovative Epic Community Connect program to extend our world-class electronic health record (EHR) system to primary care clinics across our region, enhancing pediatric care coordination and outcomes. This is an exciting opportunity for an experienced Epic MyChart Analyst to play a vital role in building something new and impactful for our community. This position is for an Epic MyChart Analyst who will be a key contributor to the Community Connect program, as well as providing support for Seattle Children's Hospital and its primary care clinics. You will be responsible for configuring, maintaining, and optimizing the Epic MyChart application to enhance patient access to health records, appointment scheduling, secure messaging, MyChart bill pay, MyChart branding, and other self-service features for our pediatric primary care and specialty partners. You should have outstanding customer-facing acumen, enjoy problem-solving, and be adept at thinking outside the box and solutioning quickly. The ideal candidate will have experience with some specialty build and a strong understanding of how to support patient engagement within the Community Connect model.

Requirements

Bachelor’s degree in Healthcare, Business Administration, Industrial Engineering, Computer Science or a related field OR a combination of education/experience that demonstrates technical competence.
Minimum of five (5) years with experience with clinical, hospital and/or financial applications and systems.
Proven experience and knowledge of project management skills, tools and methodologies.
Proven experience leading committees, projects and activities.
Proven ability to fully use and apply standard principles, theories and concepts related to technical discipline.
Epic Certification required (Epic certification is required within 6 months of employment, including 2 test retakes).

Nice To Haves

At least five (5) years work experience with Epic Hyperspace applications.
Licensed as Pharmacy Technician if working in Pharmacy.

Responsibilities

Configuring, maintaining, and optimizing the Epic MyChart application.
Enhancing patient access to health records, appointment scheduling, secure messaging, MyChart bill pay, MyChart branding, and other self-service features.
Supporting the Community Connect program.
Providing support for Seattle Children's Hospital and its primary care clinics.
Supporting patient engagement within the Community Connect model.