Epic MyChart Analyst III

Texas Health Resources•Arlington, TX

13d•Remote

About The Position

The Epic MyChart Analyst III is responsible for designing, building, testing, implementing, maintaining, and supporting applications and related information technologies. The role serves as a build mentor to other application systems analysts on projects, initiatives, and failure diagnosis. It also provides consulting on integrating information technologies into clinical and business processes and applying industry and organizational technology standards. This position is with Texas Health Resources’ IT MyChart Support Department. It is primarily remote, with the employee required to live in Texas or an approved state. The role may provide at-the-elbow and virtual support to clinical and nonclinical staff at Texas Health locations, including hospitals and clinics. The schedule is full-time, day shift, 40 hours per week, Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional weekend shifts during upgrades.

Requirements

At least 7 years of relevant work experience with no degree, or 5 years of relevant experience with an associate degree, or 3 years of relevant experience with a bachelor’s degree.
Epic Certification required.
Epic MyChart Certification highly preferred.
Epic Client Systems Administrator (ECSA): MyChart.

Nice To Haves

Bachelor’s degree in Computer Science, Information Technology, Business, a clinical discipline, or a related field preferred.
Five years of Epic MyChart experience highly preferred.
MyChart Bedside build experience preferred.
Web application and mobile application development experience preferred.
Experience with Kuiper preferred.
Working knowledge of Epic Interconnect and related integration frameworks is a plus.

Responsibilities

Build applications to meet user requirements for new and optimized workflows in designated applications and systems.
Communicate with customers, project teams, and vendors with little or no supervision to analyze and design business and clinical requirements for new and optimized workflows, and ensure secure and stable architectures.
Diagnose failures in application software and related technologies, and participate in resolving problems and issues associated with installed applications and related information technologies.
Perform quality control of application implementations and enhancements before release, and provide ongoing maintenance and support throughout the application life cycle.
Provide at-the-elbow and virtual support to clinical and nonclinical staff at Texas Health locations, including hospitals and clinics.
Maintain awareness of vendor and industry developments and plans in areas of responsibility, and communicate and document relevant items and activities.
Serve as a build mentor to other team application systems analysts on projects, initiatives, and failure diagnosis.