Epic Learning Lead II (Cupid)

Emory•Atlanta, GA

1d•Hybrid

About The Position

Emory Healthcare is seeking an experienced, certified Epic Principal Trainer to develop and deliver training for end-users of Epic’s Cupid module. The Epic Learning Lead II creates customer-facing content, leads presentations, and helps ensure staff can effectively use Epic in support of patient care. The role supports training for new hires and acquisition employees and works with super users in field locations. Work may include creating and delivering content via Captivate, developing training plans and modules, presenting and delivering classes, and maintaining the learning management system (LMS). As a member of Emory Digital, the Epic Learning Lead II collaborates with stakeholders and subject matter experts to develop and optimize training content for major Epic releases, upgrades, and Emory-specific initiatives. The role builds on the Epic Learning Lead I foundation by improving training strategies, user engagement, and program effectiveness. It helps ensure Epic training is dynamic, data-driven, and aligned with organizational goals. This is an Atlanta-based hybrid role requiring a monthly onsite team meeting and some onsite project-related support. Local candidates or candidates able to relocate are sought.

Requirements

Associate degree and five years of experience designing, developing, and implementing training, readiness, and change management solutions, or seven years of relevant experience.
Epic Cupid certification as a Principal Trainer or Analyst.
Experience creating training plans, delivering presentations, and/or teaching training classes.
Experience using Captivate for content creation.

Nice To Haves

Radiant and/or Ambulatory certification.
Epic Training Build Certification (TED 300).

Responsibilities

Develop and deliver engaging training programs for end-users of Epic’s Cupid module.
Support Epic training for new hires and acquisition employees.
Work with super users in field locations.
Create and deliver training content using Captivate, develop training plans and modules, deliver presentations and classes as needed, and maintain the LMS.
Collaborate with stakeholders and subject matter experts to develop and optimize content for Epic releases, upgrades, and Emory-specific initiatives.
Maintain a feedback loop to gather and address user feedback on training.
Oversee and maintain the application’s super user program, including providing operational leadership with program information.
Participate in professional activities and organizations to stay current on trends and developments in Epic training and healthcare IT.
Manage training projects to align business objectives and requirements with implementation timelines.
Use data from various sources to inform training decisions, improve productivity, and measure learning effectiveness.
Apply adult learning theories when developing storyboards for video and eLearning content.
Work with instructional designers to create engaging, competency-based, instructionally sound education materials.
Maintain the appropriate Epic application certification to ensure training relevance and accuracy.