Epic Certified Hospital Billing Analyst

Waterfall Technology Consulting Partners•Roanoke, VA

About The Position

The Epic Certified Hospital Billing Analyst provides system analysis and design, including requirements gathering, specifications, configuration, documentation, testing, and implementation. The role also provides application support, troubleshooting, training, and reporting, and may support integrated third-party applications. The analyst serves as a liaison among the client's teams, clients, and vendors. This is a full-time, salaried position. The client prefers an onsite schedule, but candidates residing in Alabama, Florida, Georgia, Arkansas, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, West Virginia, or Virginia may be considered for a remote and/or hybrid schedule.

Requirements

  • An associate's degree in computer science, information systems, healthcare, or business; two years of experience may be considered in lieu of a degree.
  • At least four years of related experience.
  • Obtain and maintain a minimum of three vendor and/or industry certifications or proficiencies, as determined by management, following a primary Epic support application proficiency path.
  • Maintain a certification or proficiency in applicable Epic module(s).

Responsibilities

  • Conduct intermediate to advanced analysis of Epic application design and system workflows.
  • Independently manage assigned projects and work efforts, ensuring timely delivery.
  • Lead requirements gathering and facilitate design sessions with stakeholders.
  • Analyze and translate business needs into system solutions with minimal supervision.
  • Develop and maintain documentation and knowledge resources for supported Epic and integrated third-party applications.
  • Develop working knowledge of assigned Epic modules and related development and maintenance tools, and apply in-depth knowledge within specific module areas.
  • Apply understanding of how assigned Epic modules integrate with other Epic systems across the organization.
  • Assist with implementation of new Epic modules and system enhancements.
  • Serve as a resource for Epic application and system support and provide guidance to team members.
  • Mentor analysts and contribute to team knowledge sharing.
  • Serve as a liaison across Epic modules, teams, and stakeholders.
  • Interact professionally with internal and external customers and stakeholders.
  • Apply independent judgment and decision-making within established guidelines and escalate issues as appropriate.
  • Identify opportunities for system improvements and support optimization efforts.
  • Follow application change management processes, including communication, documentation, and post-change support.
  • Track work effort and communicate project and task status effectively.
  • Participate in an on-call rotation, including evenings, weekends, and holidays.

Benefits

  • Comprehensive medical, dental, and vision benefits.
  • Employer-funded pension plan, vested after five years.
  • Voluntary 403B.
  • Paid time off accrued from day one.
  • Onsite fitness studios and discounts to wellness centers.
  • Access to the Personify Health health and wellness app.
  • Childcare discounts.
  • Continued education and training.
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