EPIC Applications Analyst II - Prelude/Grand Central

INTEGRIS Health•Oklahoma City, OK

13h

About The Position

The Epic Applications Analyst Level 2 implements, configures, maintains, and supports Epic and other clinical applications used within the healthcare organization. The role works closely with clinical end-users, IT staff, vendors, and operational and medical staff leaders to optimize clinical applications for usability and efficiency, support patient care, and align technology with organizational initiatives. The analyst participates in system development life-cycle activities, testing and validation, software upgrades and enhancements, workflow improvement, documentation, troubleshooting, and clinical and business end-user rounding. Occasional travel may be required.

Requirements

Bachelor’s degree and 1 year of experience, or an associate degree and 2 years of experience, or 3 years of healthcare or IT experience.
Basic understanding of healthcare workflows and terminology.
Epic certification is required; examples include EpicCare Ambulatory, EpicCare Inpatient, Radiant, Cupid, Optime, Anesthesia, Grand Central, or other relevant Epic applications.
Experience using verbal and written communication with varied audiences through a range of modalities.
Knowledge of clinical workflows and processes, and experience implementing and supporting clinical software applications.
Excellent analytical and problem-solving skills, including the ability to troubleshoot and resolve technical issues.
Strong interpersonal and communication skills, including the ability to explain technical information to clinical staff and other stakeholders.
Occasional travel may be required.

Nice To Haves

Working knowledge of IT solutions and interfacing.

Responsibilities

Implement, configure, maintain, and support Epic and other clinical applications, including electronic health records, clinical decision support systems, and other clinical software.
Collaborate with clinical end-users, IT staff, and vendors to identify opportunities to improve clinical workflows and processes through technology.
Participate in system testing and validation to ensure applications meet regulatory requirements and user needs.
Maintain accurate documentation of system configurations, changes, and troubleshooting procedures, and ensure it is accessible to support staff and end-users.
Participate in testing and validation for Epic software upgrades and enhancements, ensuring system changes do not negatively affect clinical workflows or patient care.
Monitor and troubleshoot clinical application issues and provide timely resolutions to minimize impacts on patient care and clinician productivity.
Keep up to date with solutions in the Epic system or other clinical applications.
Work collaboratively with operational and medical staff leaders to implement and align strategic initiatives.
Participate in all phases of the system development life cycle, including developing use cases and evaluating software solutions.
Participate in rounding with clinical and business end-users.