EPIC Applications Analyst II - Prelude/Grand Central

INTEGRIS Health•Oklahoma City, OK

About The Position

The Epic Applications Analyst Level 2 is responsible for implementing, configuring, maintaining, and supporting Epic and other clinical applications used within the healthcare organization. The role works with clinical end-users, IT staff, vendors, and operational and medical staff leaders to optimize application usability and efficiency, improve clinical workflows, and meet clinicians’ and patients’ needs. The analyst participates in system development life cycle activities, testing and validation, software upgrades and enhancements, and clinical and business user rounding. The role also monitors and troubleshoots application issues, documents system configurations and changes, and keeps current with solutions in Epic and other clinical applications. Occasional travel may be required.

Requirements

Bachelor’s degree with 1 year of experience, or an associate degree with 2 years of experience, or 3 years of healthcare or IT experience.
Basic understanding of healthcare workflows and terminology.
Epic certification is required; certifications may include EpicCare Ambulatory, EpicCare Inpatient, Radiant, Cupid, Optime, Anesthesia, Grand Central, or other relevant Epic applications.
Knowledge of clinical workflows and processes, and experience implementing and supporting clinical software applications.
Excellent analytical and problem-solving skills, including the ability to troubleshoot and resolve technical issues.
Strong interpersonal skills and the ability to communicate technical information to clinical staff and other stakeholders.
Experience using verbal and written communication with varied audiences through a range of modalities.
Occasional travel may be required.

Nice To Haves

Working knowledge of IT solutions and interfacing.

Responsibilities

Implement, configure, and maintain Epic and other clinical applications, including EHRs, clinical decision support systems, and other clinical software.
Collaborate with clinical end-users, IT staff, and vendors to identify opportunities to improve clinical workflows and processes through technology.
Participate in system testing and validation to ensure clinical applications meet regulatory requirements and user needs.
Maintain accurate, accessible documentation of system configurations, changes, and troubleshooting procedures.
Participate in testing and validation related to Epic software upgrades and enhancements, ensuring changes do not negatively affect clinical workflows or patient care.
Monitor and troubleshoot clinical application issues and provide timely resolution to minimize effects on patient care and clinician productivity.
Keep up to date with solutions in Epic and other clinical applications.
Work collaboratively with operational and medical staff leaders to implement and align strategic initiatives.
Participate in all phases of the system development life cycle, including developing use cases and evaluating software solutions.
Participate in rounding with clinical and business end-users.