EPIC Application Specialist

Florida Health Care Plans•Daytona Beach, FL

About The Position

This position is responsible for in-depth knowledge of assigned Epic ambulatory clinical systems. The ambulatory application analyst reviews the software, demonstrates a deep understanding of business operations, conducts regular day-to-day communication, and collaborates with multiple teams, including vendor, project teams, Business Representatives/Subject Matter Experts, and end users. The position routinely performs in-depth analysis of workflows, data collection, report details, and other technical issues associated with the use of Epic software. It is responsible for developing and documenting internal procedures related to the design, build, test, install, and maintenance of Epic applications.

Requirements

  • An AA degree in business, health care administration, a clinical discipline, or a related field; work experience may be substituted for the degree.
  • Strong oral, written, and presentation communication skills.
  • Successful completion of an aptitude test.

Nice To Haves

  • Prior experience analyzing, optimizing, and improving processes for clinical or healthcare-related systems or workflows.
  • Prior experience creating system documents, including workflow documentation and standard operating procedures.
  • Prior experience in system testing and remediation.

Responsibilities

  • Review assigned Epic ambulatory clinical software and develop in-depth knowledge of the systems.
  • Communicate regularly and collaborate with vendors, project teams, Business Representatives/Subject Matter Experts, and end users.
  • Analyze workflows, data collection, report details, and technical issues related to Epic software.
  • Develop and document internal procedures for the design, build, testing, installation, and maintenance of Epic applications.
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