Epic Application Coordinator - Beacon

Piedmont Healthcare Inc.•Atlanta, GA

About The Position

The Application Coordinator designs, builds, tests, validates, and supports clinical and/or revenue cycle applications. The role requires obtaining the appropriate Epic certification and maintaining in-depth knowledge of Epic functionality and the clinical or revenue cycle workflows implemented in the system. The coordinator periodically provides on-call, 24/7 tier III support for Epic applications and implements configuration changes approved by the appropriate committee. Working with clinical and financial department representatives, the coordinator helps design future-state workflows and configures the system to support them. Coordinators collaborate across interdisciplinary workgroups and establish and maintain business relationships with Piedmont colleagues, physicians, and others who use or interact with the Epic application suite.

Requirements

  • Bachelor’s degree or current clinical licensure in nursing, radiology, pharmacy, respiratory care, or a related field; alternatively, four years of experience in business administration, information technology or science, healthcare, or a related field in lieu of a degree or clinical licensure.
  • Three years of healthcare or IT experience, including one year of EMR application experience; alternatively, seven years of healthcare or IT experience, including one year of EMR application experience, in lieu of a degree or clinical licensure.
  • Current Epic certification, or active Epic proficiency achieved with a score of 90.

Nice To Haves

  • One year working directly with Epic applications in a clinical or information systems field relevant to the position.

Responsibilities

  • Design, build, test, validate, and provide ongoing support for clinical and/or revenue cycle applications.
  • Obtain the appropriate Epic certification and maintain in-depth knowledge of software functionality and relevant workflows.
  • Provide periodic 24/7 on-call tier III support for Epic applications.
  • Implement Epic configuration changes approved by the appropriate committee.
  • Work with clinical and financial department representatives to design future-state workflows and build system support for them.
  • Collaborate with interdisciplinary workgroups to achieve implementation goals.
  • Establish and maintain business relationships with Piedmont colleagues, physicians, and other Epic application users.
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