Epic Application Analyst Sr- Epic Professional Coding

Advocate Health • Charlotte, NC

2d • $48 - $71 • Remote

About The Position

The Epic Application Analyst Sr supports Epic Professional Coding and related revenue cycle applications. The role designs and develops technical and non-technical solutions for moderate to complex business needs by analyzing requirements, reviewing existing systems and procedures, identifying alternatives, improving existing software solutions, and coordinating the development and implementation of new functionality and applications. The analyst supports multiple projects, including conversion and operational planning, and manages training when applicable.

This position serves as a resource for assigned applications and works across business, clinical, and IT teams to understand requirements, assess impacts across Epic and third-party applications, and recommend solutions aligned with strategic direction. The analyst performs and assists with systems analysis, design, configuration, testing, maintenance, troubleshooting, and user support. The role also provides advice on Epic and other software capabilities, evaluates vendor offerings and enhancements, and helps maintain program and data integrity.

The analyst examines business and clinical operations to identify opportunities for automation and process improvement, contributes to redesign and documentation, and may support buy-versus-build recommendations and feasibility studies. Responsibilities include preparing project plans, timelines, and budget estimates; coordinating system development, implementation, operations, and maintenance; and supporting application design, development, testing, documentation, reporting, queries, forms, screens, system availability, and data integrity.

This is a full-time, fully remote, dayshift position with a Monday–Friday schedule, available to candidates in the states listed in the posting. The role requires work-related travel and may involve exposure to road and weather hazards. Candidates must be able to sit for up to 80% of the workday, perform fine hand manipulation when using a computer keyboard, and operate the equipment needed for the job.

Requirements

• Bachelor’s degree in Computer Science or a related field, or equivalent knowledge.
• Typically requires 5 years of experience in an IT or clinical environment involving moderate to complex business-process mapping, analysis, business and user requirements definition, acceptance testing, and documentation.
• Obtain required Epic certification(s) within 6 months and maintain annual educational requirements.
• Proficiency using Epic and other applications, operating systems, and databases, including hardware, platforms, connectivity, and interface design.
• Proficiency in specifying user requirements, working with technical staff, health care staff, and vendors, and documenting user needs, outcomes, and procedures.
• Strong project-management skills and ability to use project-management software.
• Ability to work with minimal supervision, balance multiple tasks, maintain attention to detail, set priorities, and instruct and guide team members.
• Organizational and analytical skills, technical problem-solving ability, logical and organized thinking, and strong issue-resolution skills.
• Strong written and oral communication skills; ability to handle customer contacts and work closely with application users, vendors, and technical professionals.
• Ability to translate user requirements into system specifications and understanding of change-management practices and procedures.
• Demonstrated understanding of technical components and how they relate to applications.
• Ability to sit up to 80% of each workday, perform fine hand manipulation using a computer keyboard, perform work-related travel, and operate necessary equipment.

Nice To Haves

• Epic PB certification.
• Experience supporting Professional Coding workflows.
• Experience supporting Solventum (3M) CodeAssist and/or Epic PB Coding AI solutions.

Responsibilities

• Design and develop solutions for moderate to complex business needs by analyzing information, data, existing systems, and procedures.
• Support conversion and operational planning for multiple simultaneous projects and manage training when applicable.
• Assess how requirements and designs affect Epic and third-party application areas, recommend solutions, and coordinate across design teams.
• Perform and assist with systems analysis, design, configuration, testing, maintenance, troubleshooting, and user support for assigned applications.
• Communicate application requirements, impacts, changes, enhancements, training, and support information to users and technical teams.
• Serve as a liaison between business communities and IT, facilitating communication from initial requirements through solution delivery.
• Advise users on Epic and other software capabilities and limitations; evaluate vendor offerings and enhancements for adherence to technical standards.
• Analyze business and clinical operations to identify automation and process-improvement opportunities, and assist with business-process redesign and documentation.
• Prepare project plans, scopes, resource and schedule definitions, timelines, and budget estimates; deliver projects within established budgets and deadlines.
• Coordinate system development, implementation, operation, and maintenance, including application design, development, testing, documentation, and performance monitoring.
• Coordinate development of reports, queries, forms, and screens to meet users’ process and information needs.
• Help ensure maximum system availability and data integrity.
• Respond to user calls and provide application support as needed.

Benefits

• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Career-development programs.
• Competitive compensation, potential premium pay, incentive pay for select positions, and opportunity for annual performance-based increases.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior