EOC Program Operations Specialist - Evangeline's House

The Salvation Army Southern California•Spokane, WA

About The Position

Program Operations Specialists at Evangeline’s House provide temporary shelter, care, compassion, meals, and supervision for up to six Washington State foster care youth ages 10–17 and emerging adults ages 18–20 in emergency placement situations. Shelter is provided for a maximum of 30 days while individuals await placement. The role includes direct supervision, participation in daily activities, support with physical needs, behavior management, documentation, facility upkeep, and coordination with coworkers, supervisors, and professional agencies. Qualified individuals must be able to perform the essential duties with or without reasonable accommodation.

Requirements

High school diploma or GED.
Two years of successful experience working with youth.
Must be at least 21 years of age.
Pass a criminal background check and a DSHS background check.
Emotional maturity and stability to provide consistency, structure, and nurturing.
CPR and First Aid training.
Blood-borne pathogen/HIV training.
De-escalation and restraint training.
Provide a recent negative TB test.
Food Handler permit.
Ability to provide auditory and visual supervision and verbally and physically interact with children in care.
Skills and abilities to successfully work with challenging behaviors of youth in care.
Effective communication and problem-solving skills.
High personal standards of cleanliness and thoroughness.
Availability to be on call to cover other shifts during the week and some holidays.
Ability to meet the physical requirements of the position, with or without accommodation, including sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, grasping, pushing, pulling, reaching overhead, operating a telephone and desktop computer, accessing and producing computer information, and understanding written information.

Responsibilities

Attend monthly staff meetings and trainings.
Complete required Training Tracts readings and reports for one year.
Work effectively within a team and develop positive, professional relationships with coworkers.
Communicate program and client needs to supervisors and communicate effectively with professional agencies and administration.
Directly supervise youth in care.
Actively lead and participate in clients’ daily activities, including meals, sports, learning activities, swimming, field trips, and tutoring.
Follow posted schedules unless directed otherwise by a supervisor.
Document clients’ daily activities.
Model appropriate social and interpersonal behaviors for youth in care.
Assist youth in identifying and meeting their physical needs, and offer guidance as needed.
Follow and ensure compliance with Child Safety policies and procedures.
Ensure compliance with HIPAA, WAC guidelines, contract requirements, licensing, and local policies and procedures.
Properly implement behavior management, including de-escalation and restraint.
Comply with youth disciplinary guidelines.
Clean the facility and do laundry as needed.
Assist with snow removal when necessary.
Serve meals and provide snacks to youth throughout the day.
Maintain facility security by ensuring windows and doors are locked and reporting security concerns.
Contribute to positive morale in the program.
Accompany youth to school and appointments as needed by driving, riding, or walking with them.
Perform other duties as assigned.