FT Program Operations Specialist - Evangeline's House

The Salvation Army Southern California•Spokane, WA

14h

About The Position

The Program Operations Specialist works at Evangeline’s House, which provides temporary shelter, care, meals, supervision, and support for up to six Washington State foster-care youth ages 10–17 and emerging adults ages 18–20 in emergency placement situations. Residents may stay for up to 30 days while awaiting placement. The specialist directly supervises youth and participates in their daily activities, helps meet their needs, maintains a safe and clean facility, and follows applicable child-safety, privacy, licensing, contract, and program policies. The role also involves documentation, communication with supervisors and professional agencies, and teamwork with coworkers. The position requires a high school diploma or GED and two years of successful experience working with youth. Candidates must be at least 21, pass criminal and DSHS background checks, and meet the listed training, health, and food-handling requirements. The specialist must be available on-call to cover other weekday shifts and some holidays. The Salvation Army describes its mission as preaching the gospel of Jesus Christ and meeting human needs in His name without discrimination. Regular full-time positions include paid holidays, vacation and sick time, medical, vision, and dental insurance, employer-paid life insurance, retirement plans, and qualifying parental leave.

Requirements

High school diploma or GED.
Two years of successful experience working with youth.
At least 21 years of age.
Pass a criminal background check and a DSHS background check.
Emotional maturity and stability to provide consistency, structure, and nurturing.
CPR/First Aid training.
Blood-borne pathogen/HIV training.
De-escalation and restraint training.
Recent negative TB test.
Food Handlers permit.
Ability to provide auditory and visual supervision and verbally and physically interact with children in care.
Skills and abilities to work successfully with challenging behaviors of youth in care.
Effective communication and problem-solving skills.
High personal standards of cleanliness and thoroughness.
Availability to be on-call to cover other shifts during the week and some holidays.
Ability to perform the position’s essential duties with or without reasonable accommodation.
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist intermittently or continuously.
Ability to grasp, push, and pull objects such as files, file-cabinet drawers, carts, and doors, and to reach overhead.
Ability to operate a telephone and desktop computer, access and produce information from a computer, and understand written information.

Responsibilities

Attend monthly staff meetings and trainings.
Complete required training-tract readings and reports during the first year.
Work effectively within a team and contribute to positive program morale.
Communicate program and client needs to supervisors and communicate effectively with professional agencies and administration.
Directly supervise youth in care.
Lead and participate in clients’ daily activities, including meals, sports, learning activities, swimming, field trips, and tutoring.
Follow posted schedules unless directed otherwise by a supervisor.
Document clients’ daily activities.
Model appropriate social and interpersonal behaviors for youth.
Assist youth in identifying and meeting their physical needs and offer guidance as needed.
Follow and ensure compliance with Child Safety policies and procedures, HIPAA, WAC guidelines, contracts, licensing requirements, and local policies and procedures.
Implement behavior management procedures, including de-escalation and restraint, and comply with youth disciplinary guidelines.
Clean the facility and do laundry when needed; assist with snow removal when necessary.
Serve meals and provide snacks throughout the day.
Maintain facility security by checking that windows and doors are locked and reporting security concerns.
Develop positive, professional relationships with coworkers.
Accompany youth to school and appointments as needed by driving, riding, or walking with them.
Perform other duties as assigned.

Benefits

Paid holidays, vacation time, and sick time for regular full-time positions.
Medical insurance, including Kaiser HMO in Kaiser service areas and Anthem EPO/PPO outside Kaiser service areas; employee-only coverage has low bi-weekly premiums, and +1 and family coverage are available at additional cost.
Vision insurance.
Dental insurance through Delta Dental DHMO and DPPO plans.
Employer-paid life insurance; voluntary supplemental life and short- and long-term disability plans are available.
Employer-funded Money Purchase Pension Plan, with 50% vesting after five years of eligible service.
Employee-funded voluntary 403(b) option.
40 hours of paid parental leave for qualifying events.
12 days of sick leave annually, accruing from day one and eligible for use after three months of service.
Paid vacation accruing from day one: two weeks annually for non-exempt positions and four weeks annually for exempt positions; accrued vacation is eligible for use after six months of service.
13 designated paid holidays and one floating holiday per year.