Environmental Services Operations Manager

Corewell Health • Grand Rapids, MI

23h • Onsite

About The Position

Manages the Environmental Services Department to maintain the hospital environment in a sanitary, attractive, safe, and orderly condition. Establishes and controls departmental budgets; plans, schedules, directs, and inspects the work of environmental services employees; and arranges for cleaning supplies and equipment. The position manages professional and support employees, establishes service quality standards, and develops and maintains departmental policies and procedures, including those for infection control and prevention. It also supports employee training and continuing education and oversees departmental operations within established budget guidelines.

This full-time role is based at the Grand Rapids site. Work hours are variable, mainly 8:30 a.m.–5:00 p.m., Monday through Friday, with on-call weekends. The role has physical demands that include frequent sitting and finger/hand dexterity, occasional standing, walking, and handling, and seldom lifting, carrying, pushing, pulling, or reaching above the shoulder, generally involving loads up to 10 pounds.

Requirements

• Bachelor’s degree or equivalent in Healthcare Management, Business, or a related field, or equivalent.
• At least 3 years of relevant experience managing an environmental services function in the healthcare industry.
• Experience working in an organization of size and complexity comparable to Spectrum Health.

Responsibilities

• Manage those who schedule, assign, and distribute work among department employees, ensuring assignments are completed accurately and on time.
• Establish and communicate quality standards for designated services and programs, and implement procedures to measure quality.
• Inspect and evaluate the hospital’s physical condition and recommend painting, repairs, furnishings, or equipment relocation.
• Research ways to improve environmental services technology; investigate and evaluate housekeeping supplies and equipment and make recommendations.
• Develop, evaluate, implement, and revise department policies and procedures to maximize infection control and prevention.
• Arrange for the housekeeping materials, equipment, and related items needed to perform services properly.
• Manage professional and support employees who provide a sanitary, attractive, safe, and orderly hospital environment.
• Facilitate employee training and continuing education, and provide direction and support to subordinate employees.
• Select, train, develop, and evaluate subordinates and initiate personnel actions in accordance with departmental policies and organizational philosophy.
• Develop, implement, and maintain annual departmental operating budgets and manage operations within established guidelines.

Benefits

• Comprehensive benefits package for financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and other offerings.
• Optional identity theft protection, home insurance, and auto insurance.
• Traditional and Roth retirement options with service contribution and matching savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager