Manager Environmental Services

Children's Healthcare of Atlanta

About The Position

Provides and maintains an organized and effective Environmental Services department in support of Children’s Healthcare of Atlanta’s mission and values. Ensures impeccable levels of cleanliness and infection control throughout the facility. Serves as a leader and role model for the Environmental Services staff and proactively supports safe patient care, services, and a safe environment. Oversees daily operations across first, second, and third shifts.

Requirements

  • Five years of management experience in a health facility or hotel.
  • Bachelor’s degree and five years of leadership experience.
  • Excellent communication, organizational, and interpersonal skills.
  • Proficiency in Microsoft Office applications.

Responsibilities

  • Oversee effective daily department operations on first, second, and third shifts.
  • Ensure cleanliness and infection control are maintained throughout the facility in an organized, timely, and cost-effective manner.
  • Develop and implement a comprehensive quality improvement plan with measurable targets; ensure goals and objectives are accomplished and outcomes are measured and communicated.
  • Develop and maintain a customer service philosophy that incorporates family-centered care.
  • Manage efficient, cost-effective linen allocation in affected areas and provide a comprehensive cost-analysis report.
  • Organize, conduct, and document training and in-services for first, second, and third shifts in accordance with the education plan.
  • Manage an effective inventory control plan.
  • Ensure annual performance appraisals are completed for first-, second-, and third-shift employees and that employees meet the MID requirement in a timely manner.
  • Manage a program that supports patient flow through proactive prioritization and resource allocation.
  • Monitor patient-flow discharge and transfer data, identify trends, and improve processes.
  • Remove barriers or escalate them to the appropriate leader.
  • Manage and lead a team, including interviewing, hiring, training, developing, directing work and processes, managing performance, and recognizing and rewarding employees.
  • Mentor team members to encourage personal and professional growth.
  • Encourage ongoing skill development by providing opportunities for continued education.
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