Entry Level Shop Technician

Boss Truck Shops, Inc•Altoona, IA
•Onsite

About The Position

The Entry Level Shop Technician performs entry-level mechanical repairs in a timely and professional manner. The role includes preventative maintenance and basic repairs for trucks and trailers, customer service, maintaining shop organization and equipment, completing work orders, and following company safety and training requirements. The position has no supervisory responsibilities. Physical attendance at the primary work location is required, and work may take place in shop and roadside environments under varying conditions.

Requirements

  • A DOT Medical Card is required at Boss Shops.
  • Ability to obtain ASE, DOT, and other relevant certifications as required.
  • Successful completion of internal technician training programs.
  • Valid driver’s license and ability to be insured to drive company vehicles.
  • Reliable transportation and phone.
  • Availability to work weekends, holidays, and as needed.
  • Ability to communicate effectively in English, if applicable.
  • Demonstrated commitment to friendly, courteous, and prompt customer service.
  • Ability and willingness to work cooperatively with team members.
  • Willingness to learn and develop technical skills.
  • Ability to lift and/or move up to 75 pounds and to stand, walk, reach, bend, kneel, crouch, climb, and perform repetitive motions throughout the workday.
  • Ability to work in shop and roadside environments under varying conditions.
  • Physical attendance at the primary work location is required.

Responsibilities

  • Complete assigned training programs, evaluations, and e-learning within designated timeframes.
  • Perform preventative maintenance services, including oil changes, lubrication, and filter replacement.
  • Grease trucks and trailers.
  • Perform tire repair, replacement, and related services.
  • Conduct CSA inspections and emergency road service calls.
  • Perform basic electrical diagnosis and repairs, including lighting, wiring, and 7-way replacements.
  • Perform minor trailer maintenance and body repairs.
  • Perform basic air system repairs, including airline replacement, fittings, glad hands, and splices.
  • Perform battery testing and replacement.
  • Maintain cleanliness and organization of the shop and work areas.
  • Ensure tools, equipment, and service vehicles are clean, functional, and properly maintained.
  • Properly store parts, tires, and supplies.
  • Accurately complete work orders, including labor, parts, and customer information.
  • Ensure customer satisfaction and uphold the integrity of the company.
  • Follow company safety policies and procedures.
  • Complete OSHA Skills Demonstration and required safety training.
  • Maintain current LMS training requirements.
  • Provide friendly, professional, and competent customer service.
  • Report to work as scheduled and on time.
  • Perform other duties as assigned.

Benefits

  • Three-week training program.
  • Vacation after six months.
  • 401(k) and matching contributions.
  • Health, dental, and vision insurance.
  • Short- and long-term disability insurance.
  • Life insurance.
  • Clearly defined path for growth.
  • ASE testing paid for by the company, including a $250 bonus for each test passed.
  • On-demand pay access to earned but not yet paid wages.
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