Entry Level Manager

Wegmans Food Markets•Short Pump, VA

18h•Onsite

About The Position

Wegmans is seeking an entry-level leader to coordinate and troubleshoot the daily activities of customer service employees while participating in store management duties and projects. The role provides exposure to the company’s values, business measures, and store operations, including both daytime and nighttime hours, and serves as a liaison between areas of the store. The manager leads and develops customer service team members and ensures they have the tools and resources to succeed. This role suits someone who enjoys a fast-paced, energetic environment where each day is different.

Requirements

Customer service experience, preferably in a food service, grocery, or retail setting.
Proven ability to multitask and handle interruptions in a fast-paced environment.
Computer skills.

Nice To Haves

Experience leading a team.
Ability to quickly learn and adapt to new situations and subject matters.

Responsibilities

Independently manage store operations between daytime and nighttime hours, acting as a key leader and liaison among teams and departments.
Open and/or close the store as part of a varied schedule that changes weekly.
Partner with department management to prioritize and delegate tasks and keep Front End and customer checkout operations running efficiently.
Monitor business and customer traffic, manage the number of open checkout lanes, and operate a register when necessary to reduce customer wait times.
Manage the performance of Customer Service employees by providing resources, training, feedback, and development opportunities.
Provide customer service to customers and employees and champion the company’s values and standards throughout the store.
Respond quickly to situations and partner with store leadership to solve operational challenges.
Participate in and/or lead special projects and assignments across the store to bring employees together and enhance company culture.