Entry Level Manager

Wegmans Food Markets•Charlottesville, VA

3d•Onsite

About The Position

The Entry Level Manager leads and develops customer service team members while coordinating and troubleshooting daily activities. The role combines front-end operations with store management duties and projects, building understanding of Wegmans’ values, business measures, and operations. The manager works across daytime and nighttime hours and serves as a liaison among store departments. The schedule varies weekly and includes opening and/or closing the store. Availability is required for morning, afternoon, and evening shifts, including weekends, with shifts starting as early as 6 a.m.

Requirements

Customer service experience, preferably in food service, grocery, or retail.
Proven ability to multitask and handle interruptions in a fast-paced environment.
Computer skills.
Must be at least 18 years old.
Availability for morning, afternoon, and evening shifts, including weekends; shifts may start as early as 6 a.m.

Nice To Haves

Experience leading a team.
Ability to quickly learn and adapt to new situations and subject matters.

Responsibilities

Independently manage store operations between daytime and nighttime hours, serving as a key leader and liaison among teams and departments.
Open and/or close the store as part of a varied schedule that changes weekly.
Partner with department management to prioritize and delegate tasks and ensure front-end and checkout operations run efficiently.
Monitor business and customer traffic, manage the number of open checkout lanes, and operate a register when needed to reduce customer wait times.
Manage the performance of Customer Service employees by providing resources, training, feedback, and development opportunities.
Provide excellent customer service to customers and employees, and champion company values and standards throughout the store.
Respond quickly to situations and partner with store leadership to solve operational challenges.
Participate in or lead storewide special projects and assignments that bring employees together and enhance company culture.