Entry Level Manager

Wegmans Food Markets•Medina Township, MI

3d•$22 - $23•Onsite

About The Position

The Entry Level Manager coordinates and troubleshoots daily activities of customer service employees while taking part in store management duties and projects. The role develops a broad understanding of Wegmans’ values, business measures, and operations by working across daytime and nighttime hours and acting as a liaison among store areas. The manager leads and develops customer service team members, ensuring they have the tools and resources to succeed. The position involves a varied schedule that changes weekly, including opening and/or closing the store, in a fast-paced environment where priorities can change.

Requirements

Customer service experience, preferably in food service, grocery, or retail.
Proven ability to multitask and handle interruptions in a fast-paced environment.
Computer skills.
Must be 18 years or older.

Nice To Haves

Experience leading a team.
Ability to quickly learn and adapt to new situations and subject matters.

Responsibilities

Independently manage store operations between daytime and nighttime hours, acting as a key leader and liaison among teams and departments; open and/or close the store according to a varied weekly schedule.
Partner with department management to prioritize and delegate tasks, ensure Front End and checkout operations run efficiently, monitor business and customer traffic, manage the number of open checkout lanes, and operate a register when needed to reduce wait times.
Manage the performance of Customer Service employees by providing resources, training, feedback, and development opportunities.
Provide customer service to customers and employees and champion the company’s values and standards throughout the store.
React quickly to situations and partner with store leadership to solve operational challenges.
Participate in or lead special projects and assignments across the store to bring employees together and enhance company culture.