Entry Level Manager

Wegmans Food Markets•Town of Perinton, NY

6d•$22 - $23•Onsite

About The Position

The Entry Level Manager coordinates and troubleshoots daily activities of customer service employees while participating in store management duties and projects. The role offers exposure to Wegmans’ values, business measures, and operations across daytime and nighttime hours, and serves as a liaison between different areas of the store. The manager leads and develops customer service team members, ensuring they have the tools and resources needed to succeed. The position works in a fast-paced environment and includes a varied weekly schedule, including store opening and closing duties.

Requirements

Must be 18 years or older.
Customer service experience, preferably in food service, grocery, or retail.
Proven ability to multitask and handle interruptions in a fast-paced environment.
Computer skills.

Nice To Haves

Experience leading a team.
Ability to quickly learn and adapt to new situations and subject matters.

Responsibilities

Independently manage store operations between daytime and nighttime hours, acting as a key leader and liaison among teams and departments throughout the store.
Open and/or close the store as part of a varied schedule that changes weekly.
Partner with department management to prioritize and delegate tasks and ensure Front End/customer checkout operations run efficiently.
Monitor business and customer traffic, manage the number of open checkout lanes, and operate a register when needed to reduce customer wait times.
Manage the performance of Customer Service employees by providing resources, training, feedback, and development opportunities.
Provide customer service to customers and employees, championing the company’s values and standards throughout the store.
React quickly to situations and partner with store leadership to solve operational challenges.
Participate in and/or lead store-wide special projects and assignments to bring employees together and enhance company culture.