Entry Level Customer Service Assistant
Alphabe Insight Inc•Atlanta, GA
•$18 - $28
About The Position
Nexxaworks is seeking a motivated and friendly Entry Level Customer Service Assistant to provide exceptional customer experiences and develop a career in customer service. The assistant will serve as the first point of contact for customers, respond to inquiries, help resolve issues, and support customer satisfaction.
Requirements
- High school diploma or equivalent qualification.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to remain calm and professional in challenging situations.
Nice To Haves
- Basic computer skills and familiarity with customer service software.
Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, and chat.
- Assist customers in resolving product or service issues efficiently and effectively.
- Provide detailed information about products, services, and policies to customers.
- Document customer interactions and maintain accurate records in the company database.
- Collaborate with other departments to ensure customer concerns are addressed promptly.
Benefits
- Opportunities for professional growth and career advancement.
- Collaborative and innovative work environment.
- Skill development through hands-on experience and mentorship.
- Exposure to diverse projects and industry-leading clients.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
