Entry Level Customer Service Representative
Alphabe Insight Inc•Boston, MA
•$18 - $27
About The Position
Limitless East Marketing is seeking a motivated and enthusiastic Entry Level Customer Service Representative to join its team. The role is suited to candidates who want to develop customer relations and communication skills while supporting clients. As the first point of contact for customers, the representative responds to inquiries, resolves issues, and helps ensure a positive customer experience. The position offers the opportunity to build a customer service career in a supportive, growth-oriented environment.
Requirements
- High school diploma or equivalent.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and a customer-focused approach.
- Ability to handle stressful situations calmly and professionally.
- Basic computer proficiency and ability to learn new software quickly.
Nice To Haves
- College degree.
Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, and chat.
- Assist customers with product information, order processing, and account management.
- Resolve customer complaints and issues efficiently while maintaining a positive attitude.
- Accurately document customer interactions in the company database.
- Collaborate with other departments to support customer satisfaction and resolve problems quickly.
Benefits
- Opportunities for professional growth and career advancement.
- Skill development through hands-on experience and mentorship.
- Exposure to diverse projects and industry-leading clients.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
