Customer Account Assistant – Entry Level

BrandNest • Boston, MA

3d

About The Position

Brand Nest is seeking a motivated entry-level Customer Account Assistant to support account administration and customer service activities. The role is intended for individuals building professional experience in a team-focused environment. The position is based in Boston, Massachusetts. The employer describes the role as stable, full-time employment and offers paid training, structured onboarding, a collaborative team environment, and opportunities for career growth into customer service, account coordination, or leadership roles.

Requirements

• High school diploma or equivalent.
• Strong communication and customer service skills.
• Excellent attention to detail and organizational abilities.
• Comfort working in a professional office environment.
• Ability to manage multiple tasks and meet deadlines.
• Positive attitude and willingness to learn.

Responsibilities

• Assist with maintaining customer account records and documentation.
• Support customers with basic account-related inquiries and requests.
• Help ensure account information is accurate and up to date.
• Assist team members with daily account support activities.
• Maintain organized files, reports, and customer records.
• Support administrative tasks related to account management and customer service.

Benefits

• Paid training and structured onboarding.
• Supportive and collaborative team environment.
• Opportunities for career growth into customer service, account coordination, or leadership roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED