Enterprise Workday Administration
About The Position
The Enterprise Workday Administrator owns the Workday platform and partners with the implementation vendor and HR, Finance, and IS leadership to support a smooth launch and ongoing operational excellence. This highly visible, strategic role shapes how the organization uses Workday and supports more than 2,000 users across multiple business units. The administrator manages tenant configuration, business processes, system settings, updates, releases, and enhancements; maintains documentation and training materials; evaluates new Workday features; and serves as the technical escalation point for complex issues. The role also leads the Workday change control committee, coordinates and implements approved changes, promotes adoption, manages vendor relationships, and enables Tier 1 and Tier 2 support teams.
Requirements
- Bachelor’s degree in Information Systems, Information Technologies, Information Technology, Computer Science, or a closely related field, or equivalent experience.
- Seven or more years of hands-on Workday administration, including tenant management, business processes, security roles and access control, integrations (EIB, Core Connect, APIs, Workday Studio), reporting, and release management.
- Proficiency in troubleshooting, Tier 3 support, report building, and system documentation.
- Experience with cloud platforms, enterprise integrations, Microsoft Office 365, and data reporting and analytics tools such as Prism, calculated fields, and dashboards.
- Willingness to pursue Workday certifications and stay current on best practices.
- Must be legally authorized to work permanently in the United States; visa sponsorship is not available now or in the future.
- Strong system administration, process management, integration, reporting, troubleshooting, and problem-solving capabilities.
- Knowledge of cybersecurity, data privacy, disaster recovery, and compliance.
- Ability to communicate technical concepts to non-technical users and collaborate with HR, Finance, and IT stakeholders.
- Strong project management, organizational, communication, interpersonal, adaptability, and customer-service skills.
Nice To Haves
- Experience managing integrations with third-party systems.
- Experience with Workday security management and identity and access management systems, and understanding of IT security best practices.
- Workday certifications in HCM, Finance, or Security, or additional Workday security or reporting certifications.
- CompTIA A+ or other IT certifications.
- Experience in application administration, integrations or interface management, leading committees, and supporting system implementations.
Responsibilities
- Manage Workday tenant configuration, business processes, and system settings.
- Lead Workday updates, releases, and system enhancements.
- Maintain documentation, configuration guides, and training materials.
- Evaluate and implement new Workday features to maximize organizational impact.
- Provide Tier 3 technical escalation and resolve complex Workday issues.
- Train and enable Tier 1 and Tier 2 support teams.
- Manage ticket queues and challenging system problems.
- Lead the Workday change control committee with HR, Finance, and IS stakeholders.
- Facilitate decisions about system changes and enhancements; communicate updates, obtain approvals, and implement changes.
- Promote adoption and effective communication of Workday changes.
- Manage vendor relationships and third-party support to optimize system performance.
- Plan and manage system upgrades and go-lives while handling multiple priorities and deadlines.
- Support integrations, reporting, and system security at scale.
Benefits
- 401(k) plan with up to 3% employer match after one year of service.
- PTO that increases with tenure, PTO donation options, and paid sick leave.
- Medical, dental, and vision coverage, including dental coverage for domestic partners.
- Pet insurance and supplemental insurance options.
- Flexible spending and health savings accounts (FSA and HSA).
- Company-paid long-term disability and life insurance.
- National brand discounts.
- Employee referral program.
- Employee Assistance Program.
- Access to Tapcheck to receive 50% of pay before payday.
- Regular vendor training and a dedicated training budget.
- Internal job mobility across the company’s multi-state footprint.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
