Enterprise Workday Administration

Dungarvin•Dallas, TX

1d•Remote

About The Position

Dungarvin is seeking an Enterprise Workday Administrator to own the Workday platform and partner with the implementation vendor, HR, Finance, and IS leadership to support a seamless launch and ongoing operational excellence. This highly visible, strategic role will shape how the organization uses Workday over the long term, supporting more than 2,000 users across multiple business units. The administrator will manage tenant configuration, business processes, system settings, updates, releases, and enhancements; provide Tier 3 technical escalation and support; lead the Workday change control committee; and manage vendor and third-party support relationships. The role is remote, but candidates located in Pennsylvania or New York cannot be hired. Standard hours are typically 8 AM–5 PM CST with flexibility, and occasional after-hours or weekend work and some travel may be required.

Requirements

Bachelor’s degree in Information Systems, Information Technologies, Information Technology, Computer Science, or a closely related field, with equivalent experience accepted.
Proficiency in troubleshooting, Tier 3 support, report building, and system documentation.
At least 7 years of hands-on Workday administration experience, including tenant management, business processes, security roles and access control, integrations (EIB, Core Connect, APIs, Workday Studio), reporting, and release management.
Experience with cloud platforms, enterprise integrations, Microsoft Office 365, and data reporting and analytics tools such as Prism, calculated fields, and dashboards.
Willingness to pursue Workday certifications; training is provided, and the candidate must stay current on best practices.
Must be legally authorized to work permanently in the United States; visa sponsorship is not available now or in the future.
Strong troubleshooting, problem-solving, analytical, and communication skills, including the ability to explain technical concepts to non-technical users.
Knowledge of cybersecurity, data privacy, disaster recovery, and compliance.
Ability to support complex, multi-unit environments, lead stakeholders through change, mentor support teams, and manage multiple priorities with attention to detail.
Collaborative, solutions-focused approach with a commitment to user satisfaction and continuous learning.

Nice To Haves

Experience managing integrations with third-party systems.
Experience with Workday security management, identity and access management systems, and IT security best practices.
Workday certifications in HCM, Finance, or Security, or additional Workday security or reporting certifications.
CompTIA A+ certification or other IT certifications.
Experience in application administration, integrations or interface management, leading committees, or supporting system implementations.

Responsibilities

Manage Workday tenant configuration, business processes, and system settings.
Lead Workday updates, releases, and system enhancements.
Maintain documentation, configuration guides, and training materials.
Evaluate and implement new Workday features to maximize organizational impact.
Serve as the technical escalation point for complex Workday issues and resolve challenging system problems.
Train and enable Tier 1 and Tier 2 support teams.
Manage ticket queues.
Lead the Workday change control committee with HR, Finance, and IS stakeholders.
Facilitate decisions about system changes and enhancements; communicate updates, secure approvals, and implement changes.
Promote adoption of Workday changes through effective communication.
Manage vendor relationships and third-party support to optimize system performance.
Plan and manage system upgrades and go-lives while balancing priorities and deadlines.
Analyze processes and data to identify improvements, optimize workflows, and guide system design.

Benefits

401(k) plan with up to 3% employer match after one year of service.
PTO that increases with tenure, PTO donation options, and paid sick leave.
Medical, dental, and vision coverage, including dental coverage for domestic partners.
Pet insurance and supplemental insurance options.
Flexible spending and health savings accounts (FSA and HSA).
Company-paid long-term disability and life insurance.
National brand discounts.
Employee referral program.
Employee Assistance Program.
Access to Tapcheck to receive 50% of pay before payday.
Regular vendor training and a dedicated training budget.
Internal job mobility across Dungarvin’s multi-state footprint.