Enterprise Workday Administration

Dungarvin • Chicago, TX

1d • Remote

About The Position

Dungarvin is hiring an Enterprise Workday Administrator to own the Workday platform and partner with the implementation vendor and HR, Finance, and Information Systems leadership to support a successful launch and ongoing operations. This is a highly visible, strategic role shaping how the organization uses Workday. The administrator will manage tenant configuration, business processes, system settings, releases, enhancements, reporting, integrations, security, and complex technical support. The role also leads change governance, supports adoption, and manages vendor relationships. The platform supports more than 2,000 users across multiple business units.

The position is remote, except candidates located in Pennsylvania or New York cannot be hired. Standard hours are typically 8 AM–5 PM CST, with flexibility; occasional after-hours or weekend work and some travel, such as attending the annual Workday Conference, may be required. Compensation is geographically based.

Requirements

• Bachelor’s degree in Information Systems, Information Technologies, Information Technology, Computer Science, or a closely related field, with equivalent experience accepted.
• At least 7 years of hands-on Workday administration experience, including tenant management, business processes, security roles and access control, integrations (EIB, Core Connect, APIs, Workday Studio), reporting, and release management.
• Proficiency in troubleshooting, Tier 3 support, report building, and system documentation.
• Experience with cloud platforms, enterprise integrations, Microsoft Office 365, and data reporting and analytics tools such as Prism, calculated fields, and dashboards.
• Willingness to pursue Workday certifications and stay current on best practices.
• Must be legally authorized to work permanently in the United States; visa sponsorship is not available now or in the future.
• Strong system administration, process management, integration, reporting, troubleshooting, and problem-solving skills.
• Knowledge of cybersecurity, data privacy, disaster recovery, and compliance.
• Ability to support complex, multi-unit environments; manage competing priorities and deadlines; and maintain accurate documentation.
• Strong communication and interpersonal skills, including explaining technical concepts to non-technical users, presenting to internal audiences, and building cross-functional relationships.
• Ability to lead change committees, influence stakeholders, mentor support teams, and guide system updates, implementations, and enhancements.
• Adaptability, continuous learning, customer service orientation, and a collaborative, solutions-focused approach.

Nice To Haves

• Experience managing third-party system integrations.
• Experience with Workday security management and identity and access management systems, and understanding of IT security best practices.
• Workday certifications in HCM, Finance, or Security, or additional Workday security or reporting certifications.
• CompTIA A+ or other IT certifications.
• Experience in application administration, integrations or interface management, leading committees, or supporting system implementations.

Responsibilities

• Manage Workday tenant configuration, business processes, and system settings.
• Lead system updates, releases, and enhancements; evaluate and implement new Workday features.
• Maintain system documentation, configuration guides, and training materials.
• Serve as the technical escalation point for complex Workday issues and manage ticket queues.
• Train and enable Tier 1 and Tier 2 support teams to resolve issues.
• Lead the Workday change control committee with HR, Finance, and IS stakeholders.
• Facilitate decisions about system changes and enhancements; communicate updates, secure approvals, and implement changes.
• Promote adoption and effective communication of Workday changes.
• Manage vendor relationships and third-party support to optimize system performance.
• Plan and manage system upgrades and go-lives while coordinating priorities and deadlines.
• Support integrations, reporting, and system security across multiple business units.

Benefits

• 401(k) plan with up to 3% employer match after one year of service.
• PTO that increases with tenure, PTO donation options, and paid sick leave.
• Medical, dental, and vision coverage, including dental coverage for domestic partners.
• Pet insurance and supplemental insurance options.
• Flexible spending and health savings accounts (FSA and HSA).
• Company-paid long-term disability and life insurance.
• National brand discounts.
• Employee referral program.
• Employee Assistance Program.
• Tapcheck access to receive up to 50% of pay before payday.
• Regular vendor training and a dedicated training budget.
• Internal job mobility across the organization’s multi-state footprint.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior