Enterprise Sales Engineer, Consumer Business Services
About The Position
Sierra is hiring an Enterprise Sales Engineer for its Consumer Business Services team. Sierra builds customer-facing AI agents for major brands, and this team serves organizations across industries including consumer products, commercial real estate, automotive and mobility, transportation and logistics, industrial manufacturing, information and data services, consumer electronics, professional services, facilities management, construction, energy, and utilities. In this role, you will partner with Sales to win deals and grow customers, turning customer discovery into tailored, working agents. You will own the technical pre-sales process, from scoping use cases and explaining business value to designing and demonstrating Sierra’s platform, leading technical and architecture reviews, and advising customers throughout the sales cycle. You will collaborate with Sales, Product, and Agent Engineering to support go-to-market efforts and improve the product through customer feedback. The role also involves developing industry expertise and applying successful patterns and sales motions across customer segments.
Requirements
- 3–4+ years of experience in Sales Engineering, Solutions Engineering, or customer-facing technical sales.
- Experience leading sales processes with enterprise customers on deals ranging from $200,000 to $500,000.
- Experience building and presenting demos and working with customers or clients in a go-to-market function.
- Ability to build relationships with prospects, including executives and technical leaders.
- Ability to connect prospects’ business problems to Sierra’s solutions and explain them to technical and non-technical audiences.
- Ability to use AI tools efficiently in technical sales work, including discovery preparation, solution design, demo and prototype building, and technical proposals, while owning the accuracy of customer-facing work.
- A track record of managing many concurrent deals without sacrificing quality, and comfort switching between sub-industries and use cases.
- Bachelor’s degree or above, or equivalent professional experience.
Nice To Haves
- Bachelor’s degree in Computer Science or a related field.
- Experience translating code, technical logic, and user requirements into product and engineering requirements.
- Experience selling a technical AI product.
Responsibilities
- Partner with Sales counterparts to win deals and grow customers.
- Turn discovery into tailored, working agents for prospects and existing customers.
- Own the end-to-end technical pre-sales process, including scoping use cases, articulating business value, designing and demonstrating the platform, leading technical and architecture reviews, and serving as a trusted technical expert throughout the sales cycle.
- Work with Sales, Product, and Agent Engineering to drive go-to-market efforts and continuously improve agents through customer-driven product development.
- Develop deep knowledge of the relevant industries, patterns, and successful sales motions.
Benefits
- Flexible (unlimited) paid time off.
- Medical, dental, and vision benefits for employees and their families.
- Life insurance and disability benefits.
- Retirement plan, dependent on country of employment.
- Parental leave.
- Fertility and family-building benefits through Carrot.
- Lunch, snacks, and coffee.
- Discretionary benefit stipend.
- Free alphorn lessons.
- Eligible full-time employees may participate in Sierra’s equity plans.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
