Enterprise Renewals Specialist (Remote)

CrowdStrike • USA FL Remote, FL

1d • $86,000 - $135,000 • Remote

About The Position

CrowdStrike is seeking an Enterprise Renewal Sales Specialist to join its Global Renewals Management Function within the go-to-market organization. The role supports sustainable retention of key accounts, protects annual recurring revenue (ARR), and drives operational discipline in renewal management. The specialist is responsible for retaining and growing renewals through customer-centric strategy and execution, partnering with Strategic and Enterprise Field Sales teams and other colleagues.

Requirements

• Relevant industry experience; high tech, SaaS, or cybersecurity experience is preferred.
• Experience with an annual recurring revenue business model.
• 5 years of experience in Enterprise Renewals, Deal Support, Contract Management, or Customer Success.
• Previous experience managing a SaaS subscription renewals process.
• Experience and proficiency with MS Excel.
• Prior experience using Salesforce.com and/or Salesforce CPQ.
• Ability to balance a wide variety of daily tasks and adjust priorities in a fast-paced environment across multiple engagements.
• Tech savvy and excited to work in a fast-paced environment.
• Exceptional communication skills and strong business partnership with Sales.
• Ability to work independently or in a team environment.
• Extreme attention to detail and strong organizational skills.
• Proven experience using AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency, and drive business outcomes.

Nice To Haves

• High-tech, SaaS, or cybersecurity industry experience.

Responsibilities

• Support Strategic and Enterprise Field Sales teams in securing renewal contracts before expiration to protect and grow ARR.
• Collaborate on renewal strategy and drive commercial Renewal/Flex alignment.
• Support expansion strategies around renewals, including Flex, Reflex, and upsell opportunities.
• Drive smooth renewal execution and close processes, including negotiating commercial terms, capturing price uplifts, and converting renewals to Flex.
• Review, prepare, and present renewal sales offers to enterprise renewal sellers 90–120 days before contract expiration.
• Own contract processes and Flex activations.
• Research customer license purchases and utilization and recommend renewal proposals.
• Structure renewal scenarios, including conversion to the Flex go-to-market offering, consolidations, and module upgrades.
• Serve as a subject matter expert on subscription management and renewals for enterprise customers.
• Flag renewal risks early in the quarter and maintain an accurate renewals forecast for the territory.
• Collaborate with Field Sales and Customer Value Architects on at-risk accounts and mitigation strategies.
• Be a trusted resource for Sales on the enterprise renewal sales process and sales business policies.

Benefits

• Market-leading compensation and equity awards.
• Comprehensive physical and mental wellness programs.
• Competitive vacation and holidays.
• Paid parental and adoption leaves.
• Professional development opportunities for all employees.
• Employee Networks, geographic neighborhood groups, and volunteer opportunities.
• Office culture with world-class amenities.
• Health insurance.
• 401(k).
• Paid time off.
• Eligibility for bonuses and equity grants.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed