Poly

General Dynamics Information Technology•Annapolis Junction, MD

12d•$47 - $63•Onsite

About The Position

The EMC/GEM professional provides continuous monitoring and operational support for mission-critical systems and infrastructure. The role coordinates with internal watch teams, customers, and technical support personnel to maintain situational awareness, respond to events, and support network security activities. The position is onsite in Annapolis Junction, Maryland, and works Sunday through Thursday from 10 p.m. to 6 a.m. It provides 24/7 mission and infrastructure monitoring and operational support, including event notification, administrative support, ticket management, logging, and reporting. This mission-essential position may require holiday work. The role requires U.S. citizenship, an active TS/SCI with Polygraph clearance, and DoD 8570 IAT Level II certification. The likely hourly rate is $46.75–$63.25, though compensation is determined based on experience, geographic location, and possible contractual requirements. The position is scheduled for 40 hours per week and requires less than 10% travel.

Requirements

At least 5 years of related experience.
Technical training, certification(s), or a degree.
U.S. citizenship.
TS/SCI with Polygraph clearance.
DoD 8570 IAT Level II certification.
Communication and problem-solving skills.
Ability to work onsite in Annapolis Junction, Maryland.
Availability to work Sunday through Thursday, 10 p.m. to 6 a.m.; the mission-essential role may include holidays when required.

Responsibilities

Provide 24/7 mission and infrastructure monitoring, notification, administrative support, event logging, ticket management, and operational reporting for supported systems.
Monitor system and network events, identify potential service impacts, and initiate appropriate escalation and response procedures.
Coordinate with ISP and GW GES watch personnel to maintain situational awareness and facilitate required support actions.
Communicate with customers, technical teams, and support personnel about events, incidents, outages, and response activities.
Create, update, track, and close incident and service tickets according to established procedures.
Maintain accurate operational logs, shift records, event timelines, and status reports.
Perform router and switch updates in support of authorized security actions.
Support shift turnover by communicating ongoing incidents, system status, and pending actions.
Follow established operational, security, incident-management, and escalation procedures.
Perform other related duties and projects as required to meet business and mission needs.

Benefits

Medical plan options, including plans with Health Savings Accounts
Dental plan options
Vision plan
401(k) plan with company match
Paid time off, including vacation, sick and personal time, holidays, and various leave plans
Paid parental leave
Disability benefits
Life insurance
Accidental death and dismemberment insurance
Personal accident insurance
Critical illness insurance
Business travel and accident insurance
Wellness packages
Career growth and learning opportunities
Internal mobility support