Enterprise Account Manager
About The Position
Instawork is hiring an Enterprise Account Manager to bring its staffing solutions to large businesses. Reporting to the Account Growth leader, this role is a member of the Account Management team and manages a portfolio of top-tier assigned customers. The role develops new business from existing clients and pursues expansion opportunities to grow client revenue, while owning growth and retention metrics. It requires business acumen and motivation to maximize revenue and business impact. The Enterprise Account Manager builds long-term customer partnerships, supports clients, and coordinates internal resources to meet and exceed client expectations. The role works with internal stakeholders across product, engineering, community operations, and finance, and presents to potential buyers, including C-level executives and executive sponsors, in person and virtually. Instawork describes itself as an AI-powered labor marketplace connecting skilled hourly professionals with businesses. The company operates hubs in San Francisco, Bangalore, and Chicago, as well as city offices in New York, Phoenix, and Singapore. Its stated policy is to work together in person five days a week.
Requirements
- At least 4 years of industry expertise in sales in software, human capital management technology, staffing, or recruiting.
- Consistent achievement of sales goals.
- Excellent communication skills and a consultative approach to identifying problems and finding solutions.
- Takes ownership of problems and proactively seeks timely resolution.
- Proficiency in Salesforce.
- Ability to collaborate with teammates and share learned insights.
- Passion for Instawork and motivation to maximize revenue and business impact.
- Drive, strong work ethic, and willingness to exceed expectations.
- Strategic and creative thinking to understand industry and customer trends and apply insights to business results.
- Entrepreneurial spirit and creativity in building and growing businesses and solving problems.
Responsibilities
- Develop and maintain strong relationships with accounts with a long-term partnership vision.
- Own growth and retention metrics for a portfolio of customer accounts.
- Provide daily support and service to clients, coordinating internal resources to meet and exceed client expectations.
- Demonstrate a strong business case for Instawork and seek to maximize revenue and business impact.
- Meet and exceed sales growth goals by building relationships with key decision-makers in target accounts, securing new business, and growing client revenue.
- Identify, prioritize, and track progress toward key account metrics and annual quota.
- Establish smart goals for large opportunities and execute against them successfully.
- Stay current on clients’ businesses, industries, objectives, and challenges to provide thought leadership.
- Collaborate with stakeholders across product, engineering, community operations, and finance.
- Present to potential buyers, including C-level and executive sponsors, in person and virtually.
Benefits
- Medical, dental, and vision plans with coverage beginning on the date of hire.
- Flexible paid time off.
- At least 8 paid company holidays annually.
- Phone stipend.
- Commuter stipend.
- Supplemental pay for qualified leaves.
- Employee health savings account (HSA) contribution.
- Flexible spending plans.
- 401(k) plan.
- Perkspot discount program through Lumity.
- Equity in the form of stock options.
- For California-based applicants: $90,000 base salary and $150,000 on-target earnings (OTE), with uncapped sales incentive pay.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
