Enterprise Account Manager - NY Metro area

IVCi•NYC Metropolitan Area, NY

About The Position

IVCI is a leader in Unified Communications, Collaboration, and Audio Visual Integration, providing solutions to corporate, educational, and government markets. The Enterprise Account Manager (EAM) role calls for experience in AV sales, customer relationship management, communication, organization, task management, prospecting, and lead networking. The EAM creates customer demand and sales opportunities while building long-term relationships with senior executives and functional stakeholders in strategic enterprise accounts. The principal responsibility is to acquire new customers and maintain existing relationships. The ideal candidate is energetic, strategic-minded, inquisitive, technology-savvy, and experienced in developing lasting relationships with enterprise customers. The candidate should understand customers’ technology footprints, growth visions, technology strategies, and competitive landscapes.

Requirements

At least 5 years of successful AV sales experience.
Bachelor’s degree in a related field or commensurate experience.
Strong knowledge of, and ability to learn, new technologies and products.
Excellent verbal and written communication skills.
Strong interpersonal and customer interface skills.
Superior time management skills.
Ability to read, analyze, and interpret scientific and technical journals, manuals, publications, financial reports, and technical documents.
Ability to present information to management, public groups, and clients.
Ability to define problems, collect data, establish facts, and draw valid conclusions.

Nice To Haves

Audiovisual installation and venue/event management experience.
Applicable manufacturer training and certifications.

Responsibilities

Meet monthly, quarterly, and annual sales booking goals.
Generate leads through prospecting among new prospects and assigned IVCI customers in Salesforce.
Build and maintain a strong rolling pipeline of qualified sales opportunities.
Promote IVCI products and services.
Create and drive sales opportunities for IVCI Managed Video Experience (MVE) Services.
Review inactive customer relationships and identify opportunities to upsell IVCI services.
Pursue transactional (Box) sales opportunities.
Present IVCI’s value proposition across its services.
Work with IVCI departments, including Operations, Engineering, Marketing, and Sales Management.
Prepare sales proposals, presentations, and PDF overviews tailored to opportunities and illustrating IVCI’s experience, portfolio, and strengths.
Participate in customer presentations and quarterly business reviews.
Participate in manufacturer training and review product literature to present solutions effectively.
Review bid specifications when relevant, identifying IVCI requirements, deadlines, and risks.
Help ensure customer and prospect requests and deadlines, as well as internal department requirements, are met.
Support order-processing submissions, including compiling complete proposal packages with detailed customer pricing and associated costs consistent with customer contracts or purchase orders.