Enterprise Account Executive, Financial Services

Talkdesk • Richmond, VA

1d • $300,000 - $330,000

About The Position

Talkdesk is hiring an Enterprise Account Executive to develop new business and close opportunities in large financial-services enterprise accounts. The role focuses on building durable relationships across customer organizations and strategic alliances, understanding customer business strategies, and managing a sustainable account portfolio. The executive owns the end-to-end sales process, develops account and market plans, meets revenue targets, and works with internal teams and partners to advance opportunities and resolve customer needs. The position requires 50% or more travel. The listed on-target earnings range is $300,000–$330,000. Depending on the employee’s level and role, additional compensation may include equity and bonus or commission. Work is primarily in an office environment and involves computer-based tasks, extended sitting or standing, and limited lifting.

Requirements

• Previous experience selling enterprise software solutions to financial-services-related accounts.
• At least 8 years of outside or direct sales experience carrying and exceeding quota, preferably in SaaS.
• Experience with strategic, value-based selling.
• Experience selling SaaS solutions and managing complex, solution-based sales to C-suite, senior-management, and director-level individuals.
• Analytical ability and strong business acumen.
• Flexible personality and ability to adapt to surroundings.
• Business deal-making capability, including identifying opportunities, building positive relationships, uncovering issues during due diligence, and closing transactions.
• Demonstrated track record planning, developing, and implementing new business activity involving leading-edge technology.
• Proven ability to grow revenue, scale bookings growth, and win net-new customers.
• Excellent communication and presentation skills.
• Extensive negotiation and contract-development experience.
• Comfort operating in a fast-paced, dynamic startup environment.
• Bachelor of Arts or Bachelor of Science degree.
• Willingness to travel 50% or more.

Nice To Haves

• CCaaS knowledge.

Responsibilities

• Develop new business within large enterprise accounts and close opportunities in the financial-services industry.
• Foster and expand relationships with business units, divisions, and enterprise customers.
• Create and cultivate close relationships with strategic alliances.
• Understand customers’ business strategies and direction, and manage a long-term, sustainable business portfolio.
• Manage the end-to-end sales process by engaging resources such as Sales Engineers, Professional Services, executives, and partners.
• Bring forward innovative ideas that demonstrate Talkdesk’s competitive advantage and disruptive mindset.
• Meet and exceed quarterly and annual revenue or quota targets through the Talkdesk sales process.
• Develop comprehensive sales strategies and plans to achieve short- and long-term objectives for the coverage model.
• Build lasting relationships with management, team members, and the prospect and customer community.
• Align with Talkdesk’s sales go-to-market plan and own accountability for regional market segmentation and targeted accounts.
• Develop internal relationships needed to support account management and close deals.
• Communicate accurate and realistic forecasts to management according to process and policy.
• Communicate market reactions and needs to headquarters productively.
• Take an active role in solving problems that involve other functional areas.
• Prioritize customer needs so engineering and other functional areas can focus on the appropriate tasks and issues.

Benefits

• Medical, dental, vision, life, and disability insurance.
• Employee Assistance Program (EAP).
• 401(k) plan.
• Uncapped paid time off for exempt employees, subject to manager approval and business needs; non-exempt employees receive accrual-based paid time off.
• 14 paid holidays each year.
• Paid sick leave according to the stated exempt and non-exempt leave arrangements.
• Potential long-term incentives in the form of equity and short-term incentives in the form of bonus or commission, depending on level and role.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior