Enterprise Account Executive

Astound Broadband•Houston, TX

13d•$70,000 - $77,000

About The Position

The Enterprise Account Executive is responsible for outside sales to enterprise-level commercial customers, including large business customers purchasing internet and telephone services. The role involves identifying new sales opportunities, defining customer needs, preparing proposals, negotiating and closing deals, and supporting customer satisfaction and retention. The position also manages installation projects with internal teams to help ensure on-time delivery and successful service activation.

Requirements

At least 5 years of experience selling B2B in a technology environment.
Demonstrated success selling telecommunications and internet services to end-user customers, including strategic and large business customers and government accounts, using relationship management and systems-selling concepts.
Exceptional presentation, negotiation, and closing skills.
Seasoned experience building a business base.
Ability to sell to C-level executives.
Experience with systems selling, consultative sales techniques, customer needs analysis, sales opportunity development, and service improvement planning.
Technical skills related to network and transmission design and local access services.
Product knowledge of switched and dedicated services and associated end-user and carrier applications.
Operational understanding of telecommunications ordering, provisioning, and billing processes.
Working knowledge of general marketing principles, tools, and processes.
Skills for decision-making and maintaining customer retention.
Strong interpersonal skills.
Ability to act entrepreneurially and operate effectively in a highly dynamic environment.
Ability to communicate by telephone, correspondence, and in person.
Problem-solving ability and ability to see the big picture.
Basic computer, typing, and mathematics skills.
Ability to operate standard office equipment, including a personal computer, telephone, printer, copier, facsimile machine, and calculator.
Ability to stay focused and composed during peak periods and challenging situations.
Valid driver's license and clean driving record.

Responsibilities

Conduct proactive outside sales activities, including cold calling, door-to-door prospecting, needs assessment, application development, proposal presentation, order negotiation, and post-sales service coordination.
Negotiate contracts with telecommunications decision makers to achieve revenue growth and retention.
Manage installation projects with various teams to ensure on-time delivery, successful service activation, and customer satisfaction.
Respond to customer requests for information, support, assistance, joint proposals, and pricing.
Respond to demand sales requests.
Support other members of the sales and service team in achieving customer satisfaction.
Perform other duties as assigned.

Benefits

401(k) retirement plan with employer match.
Medical, dental, vision, life, and short-term disability insurance options.
Paid time off/vacation starting at 80 hours per year, increasing with tenure.
40 hours per year of floating holiday.
Seven paid holidays per year.
Paid sick leave, with hours varying by state and local laws.
Tuition reimbursement program.
Employee discount program.
Opportunity for bonus and commission, including an uncapped commission structure.
Training, coaching, and a supportive work environment.
Rewards and recognition programs.