About The Position

The Enterprise Account Exec will produce new business sales revenue from a SaaS license model through account and territory planning, researching prospective customers, applying business development strategies, and completing field-based sales activities within a defined set of prospects, territory, or vertical. The role develops relationships with C-suite leaders across product sales, maps client relationships to the account team, and coordinates account strategy across a virtual team of specialists and partners. The account executive acts as a trusted advisor, learning customers’ businesses and advising them on how ServiceNow can support their IT roadmaps, while identifying the appropriate specialist and support resources to involve in each deal.

Requirements

  • Experience leveraging or critically considering how to integrate AI into work processes, decision-making, or problem-solving, such as through AI-powered tools, workflow automation, AI-driven insights, or exploring AI’s potential impact.
  • At least 7 years of sales experience within a software or solutions sales organization.
  • Experience establishing trusted relationships with current and prospective clients and other teams.
  • Ability to produce new business, negotiate deals, and maintain healthy C-level relationships.
  • Experience achieving sales targets.
  • Ability to understand the bigger picture and the company’s plans around IT.
  • Ability to promote a customer-success focus in a team-oriented environment.

Responsibilities

  • Produce new business sales revenue from a SaaS license model.
  • Plan accounts and territories, research prospective customers, apply business development strategies, and conduct field-based sales activities.
  • Develop relationships with multiple C-suite personas, such as CFO, CIO, COO, and CDO, across product sales.
  • Oversee client relationship mapping to the account team and orchestrate account strategy across a broad virtual team, including Solutions Consultants, Solutions Specialists, Success resources, Partners, and Marketing.
  • Act as a trusted advisor by understanding customers’ businesses and advising them on how ServiceNow can support their IT roadmaps.
  • Identify the right specialist and support resources to bring into a deal at the right time.

Benefits

  • Health plans
  • Flexible spending accounts
  • 401(k) plan with company match
  • Employee stock purchase plan (ESPP)
  • Matching donations
  • Flexible time-away plan
  • Family leave programs
  • Equity when applicable
  • Variable/incentive compensation
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