MnSCU Academic Professional 1- Enrollment Outreach Specialist
About The Position
The Enrollment Outreach Specialist serves on Anoka Technical College’s Enrollment Services Department, which recruits, admits, and enrolls students and coordinates the college’s enrollment strategies. The department works to advance equity and inclusivity for diverse populations. The specialist supports prospective and current students, assists with day-to-day Enrollment Services functions, and conducts community outreach to help meet annual enrollment goals while providing excellent service. On campus, the specialist responds to general inquiries through the Enrollment Services phone line and email address and meets with prospective and current students. In the community, the specialist promotes Anoka Technical College, builds positive relationships with prospective students and community stakeholders, and conducts outreach at businesses, schools, retail locations, places of worship, and government buildings. Regular in-state travel is required. The position uses a hybrid schedule, with three days on campus and two days remote. The stated work schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m.
Requirements
- One year of experience in outreach, customer service, admissions, or student support. An associate degree may substitute for six months of experience, and a bachelor's degree may substitute for 12 months.
- Ability to work independently and as part of a team.
- Communication skills and ability to build and maintain positive relationships with college personnel and external stakeholders.
- Commitment to equity and inclusive service to a diverse, multicultural student population.
- Ability to work well under pressure and provide professional, solution-oriented student services.
Nice To Haves
- Associate degree.
- Experience working with career and technical education.
- Experience working with admissions or enrollment services teams.
- Administrative experience, including the ability to set priorities, organize, and coordinate office operations.
- Knowledge of and ability to adhere to and apply state and federal regulations, including FERPA and the Data Privacy Act.
- Public speaking experience giving tours and presentations to diverse prospective students and their families.
Responsibilities
- Support the Enrollment Services Department’s efforts to recruit, admit, and enroll students and coordinate enrollment strategies.
- Assist Enrollment Services personnel with day-to-day functions.
- Answer general inquiries through the Enrollment Services phone line and email address.
- Meet with prospective and current students.
- Promote Anoka Technical College in the community and build positive relationships with prospective students and community stakeholders.
- Conduct outreach to businesses, schools, retail locations, places of worship, government buildings, and other community stakeholders.
- Travel regularly within Minnesota for outreach.
- Contribute to annual enrollment goals while providing excellent service to new and continuing students.
Benefits
- Low-cost medical and dental insurance with affordable deductibles.
- Employer-paid life insurance.
- Short- and long-term disability coverage.
- Pre-tax healthcare and dependent care accounts with a rollover option.
- Confidential Employee Assistance Program for mental health, legal, and financial counseling.
- 12 paid holidays.
- Vacation and sick time.
- Six weeks of paid parental leave.
- Pension Plan, 457(b) and 403(b) retirement accounts, and other investment options.
- Professional development.
- Tuition waivers for employees and their dependents.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
