Enrollment Manager

Academy For Urban School Leadership (AUSL)•Chicago, IL

About The Position

The Enrollment Manager guides admitted AUSL residents from offer acceptance through the first day of the residency. The role manages offers and teaching placements, supports candidates in signing their Letters of Intent, and serves as AUSL’s primary point of contact with DePaul University to ensure residents enroll in its graduate program and complete required onboarding on time. Through proactive outreach, events, and community-building, the Enrollment Manager keeps incoming residents engaged, addresses potential barriers to retention, and builds belonging within each cohort. The role uses Slate and AUSL dashboards to maintain accurate resident data, meet enrollment benchmarks, and improve strategy over time. The Recruitment & Admissions Team supports accomplished professionals and emerging leaders through the application and admissions process. AUSL is a nonprofit organization founded in Chicago that recruits, trains, and supports teachers in underserved communities. Its Vision 2030 plan aims to train 500 new teachers annually by 2030. The position’s capacity is allocated across teacher resident offers and placement (20%), graduate enrollment and onboarding (20%), candidate cultivation (40%), community building and event strategy (10%), and data management (10%).

Requirements

At least 3 years of professional work experience, including at least 1 year of proven enrollment or matriculation experience, such as onboarding, candidate enrollment and matriculation, high-volume candidate support, or event execution.
Bachelor’s degree or equivalent years of work experience.
A strong track record of meeting or exceeding quantitative goals and operational metrics, with a focus on measurable results.
Exceptional written, verbal, and interpersonal communication skills and an engaging presence by phone, virtually, and in person.
Demonstrated commitment to educational equity and AUSL’s mission, vision, and values.

Nice To Haves

Proficiency with CRM platforms is highly preferred.
Experience with Slate is a bonus.

Responsibilities

Manage candidate communications about offers, waitlist status, deferrals, and declined offers, and drive admitted candidates to sign a Letter of Intent by the deadline.
Determine teaching content-area placements for incoming residents based on available partner positions.
Manage the resident waitlist and move candidates into open positions as declines and deferrals occur.
Maintain dashboards and reports tracking incoming residents by cohort, residency program, and content area.
Serve as the primary point of contact with DePaul University regarding incoming residents’ admission and enrollment, ensuring admitted residents enroll in its graduate program.
Guide residents through DePaul’s application, admission, and course-registration steps and confirm completion by deadlines.
Coordinate with DePaul on transcripts, prerequisites, financial aid and tuition questions, and content-area alignment.
Ensure incoming residents complete onboarding requirements, including AUSL and district training modules; communicate requirements and deadlines and follow up on incomplete items.
Improve the onboarding experience using resident feedback and completion data.
Set and execute a strategy to cultivate and matriculate admitted candidates.
Maintain proactive contact with confirmed candidates from offer acceptance through orientation and support their transition into the residency.
Identify and address signs of hesitation or disengagement, connecting candidates with relevant resources such as financial aid, housing, licensure, or relocation support.
Create opportunities for incoming residents to connect with peers and AUSL staff and foster cohort belonging before orientation.
Meet benchmarks for offer letters, signed Letters of Intent, and resident matriculation; keep candidates engaged through confirmation and onboarding.
Plan and host admitted-candidate welcomes, cohort kickoffs, regional meetups, school visits, DePaul information sessions, and virtual Q&As.
Build cohort connections among incoming residents, current residents, alumni, and future schools.
Partner with DePaul, site teams, partner schools, and alumni to co-host events and involve speakers and mentors.
Sustain engagement between events through activities such as cohort newsletters, peer groups, or online community spaces.
Set event attendance and engagement goals, track how participation relates to Letter of Intent signatures and first-day show rates, manage logistics and budgets, and gather feedback to improve events.
Use Slate and Google Workspace to track offer status, Letters of Intent, DePaul enrollment, onboarding completion, and placement data for admitted and incoming residents.
Maintain accurate, current data in Slate and use AUSL dashboards to monitor progress toward enrollment goals and tailor workflow priorities.
Analyze enrollment data and the return on investment of confirmation and matriculation strategies, and recommend changes based on results.