Enrollment Liaison

Bering Straits Native Corp • Shaktoolik, AK

37d • Remote

About The Position

The Enrollment Liaison serves as the primary point of contact within the community for enrollment assistance. This role involves helping community members complete applications for descendants and missed enrollees, explaining eligibility requirements, and providing clear and respectful assistance to shareholders, descendants, and families. The liaison will support Elders and individuals needing extra help with applications, review applications for completeness, and ensure all documentation meets enrollment requirements. They will also assist with scanning, uploading, and transmitting application materials, ensuring original documents are handled securely and returned promptly. The position requires coordination with the Corporate Enrollment Team to process applications, follow up on missing information, and provide status updates. Additionally, the liaison will promote enrollment opportunities within the community and maintain strict confidentiality of all applicant and shareholder information.

Requirements

• High school diploma or equivalent required.
• Experience working in a community service, administrative, customer service, or support role.
• Must be a verified BSNC shareholder, descendant of a shareholder, or spouse of a shareholder.
• Must reside in the community of assignment.
• Ability to work flexible hours based on applicant need and availability.
• Ability to independently operate and use provided computer, scanner, and phone equipment to communicate with applicants and corporate enrollment staff, enter and transmit information, and support application processing.
• Strong interpersonal and communication skills.
• Ability to work respectfully and effectively with community members and Elders.
• Ability to maintain strict confidentiality of sensitive information.
• Strong attention to detail and organizational skills.
• Ability to follow established procedures and instructions.
• Ability to work independently with remote supervision.
• Ability to coordinate with corporate enrollment staff and provide accurate information.
• Basic computer skills and ability to use provided equipment and software.
• Ability to manage multiple applicants and follow up responsibilities.

Nice To Haves

• Experience working with confidential or sensitive information preferred.
• Knowledge of BSNC shareholder enrollment and descendant eligibility.
• Familiarity with local families and community relationships.
• Experience assisting with applications, records, or community programs.
• Knowledge of Alaska Native shareholder enrollment or tribal enrollment processes.

Responsibilities

• Serve as the primary point of contact within the community for enrollment assistance.
• Assist community members with completing descendants and missed enrollee applications.
• Help applicants understand eligibility requirements and required verification documents.
• Provide clear and respectful assistance to shareholders, descendants, and families.
• Support Elders and individuals who require additional assistance completing applications.
• Review applications for completeness prior to submission to the enrollment office.
• Review submitted documentation to confirm it meets enrollment requirements, notify applicants if additional or different documentation is needed, and provide guidance on where and how required records may be obtained in accordance with established enrollment procedures and available public resources.
• Ensure applications and supporting documents are organized and properly submitted.
• Assist with scanning, uploading, or transmitting application materials using provided equipment.
• Ensure original documents are handled securely and returned to applicants promptly.
• Work directly with Enrollment Technicians to support application processing.
• Assist with follow up requests for missing information, documentation, or clarification.
• Help locate and communicate with applicants within the community when additional information is required.
• Provide status updates and support resolution of incomplete or aging applications.
• Maintain accurate records of applicant interactions and application status.
• Promote awareness of enrollment opportunities within the community.
• Encourage timely application submission by providing accessible local assistance.
• Assist with special enrollment projects and outreach activities as assigned.
• Maintain strict confidentiality of all applicant and shareholder information.
• Handle all records in accordance with BSNC policies and established procedures.
• Protect sensitive personal, family, and shareholder documentation.

Benefits

• Equipment, technology, and necessary supplies will be provided.
• A designated workspace will be coordinated in partnership with the Tribal office, Village Corporation office, or other approved community location.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED