Enrollment Coordinator- CTU online
About The Position
Enrollment Coordinators provide administrative and customer service support for the student enrollment cycle on behalf of the Admissions department. The role includes customer service support for other departments within service-level times, managing lead data, auditing applications, entering confidential student information, and maintaining records and reports. It also includes document archiving, electronic filing, specialized support for complex projects and research tasks, and backup receptionist coverage. The coordinator must work a flexible schedule that may include nights, weekends, and some holidays, and travel to other sites as needed.
Requirements
- High school diploma or GED required.
- At least 1 year of demonstrated administrative experience preferred.
- Extremely detail-oriented, confidential, impartial, and objective.
- Ability to use discretion and independent judgment to solve problems.
- Ability to apply analysis to generate and implement solutions.
- Ability to communicate effectively across multiple sites and shifts within a team environment.
- Excellent written and oral communication skills.
- Excellent PC and other clerical skills.
Nice To Haves
- Bachelor’s degree from an institution accredited by an agency recognized by the U.S. Department of Education, or international equivalent.
- At least 1 year of demonstrated administrative experience.
Responsibilities
- Provide customer service for other departments within service-level times.
- Manage lead data and audit applications to ensure school requirements are met.
- Accurately enter key indicators and confidential student information.
- Maintain a secondary audit to confirm the initial audit and data entry correspond after enrollment and before other departments’ activities.
- Archive physical documents to onsite and offsite storage.
- Create and maintain documents and spreadsheets to record history and report on key indicators.
- Provide analytic and specialized support for consistently complex projects.
- Execute special research and tasks.
- Provide backup support for the receptionist.
- Assist with electronic filing through the imaging system.
- Work a flexible schedule, including nights, weekends, and some holidays.
- Travel to other sites as needed.
- Perform other duties as assigned.
Benefits
- Paid time off
- Paid sick leave
- Paid holidays
- Comprehensive medical, pharmaceutical, dental, and vision benefits
- Health savings and flexible spending accounts
- 401(k) savings plan with company match
- Employee Stock Purchase Plan (ESPP)
- Company-paid life insurance and disability insurance, subject to eligibility
- Company-paid tuition assistance, subject to eligibility and approval
- Employee Assistance Program (EAP)
- Prenatal and adoption assistance
- Additional ancillary programs available upon benefit enrollment eligibility
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
