Enrollment Associate

The Pinnacle School • Stamford, CT

3d

About The Position

The Enrollment Associate at The Pinnacle School helps prospective students and their families navigate a welcoming, organized, and responsive admissions process. The role coordinates enrollment activities, maintains accurate records, and collaborates with educators and specialists to support students with diverse learning, behavioral, social-emotional, and therapeutic needs. The position reports to the Director of Enrollment Management and is part-time, approximately 20 hours per week, with some scheduling flexibility.

The Pinnacle School supports students with complex learning challenges through tailored academics, therapeutic support, and collaborative problem solving, guided by resilience, inclusion, and student empowerment.

Requirements

• Experience in an administrative, admissions, customer service, or coordination role.
• Strong organizational skills, attention to detail, and the ability to manage competing priorities and follow through independently.
• Excellent written and verbal communication skills and a warm, service-oriented approach.
• Professionalism and discretion when handling confidential student and family information.
• Proficiency with technology and the ability to learn databases and administrative systems.

Nice To Haves

• Experience in a private school, special education, therapeutic, or other student-centered setting.
• Familiarity with IEPs, educational evaluations, and student records.
• An associate’s or bachelor’s degree in education, psychology, human services, business administration, or a related field; relevant experience may be considered in lieu of a degree.

Responsibilities

• Coordinate admissions activities from initial inquiry through enrollment, including responding to families and referral partners and scheduling meetings, tours, student visits, and observations.
• Track inquiries and applications, follow up on outstanding materials, and maintain accurate, confidential applicant records, calendars, and enrollment reports.
• Prepare and distribute admissions materials, enrollment forms, acceptance communications, and new-student information; help coordinate onboarding and transitions.
• Collaborate with the Director of Enrollment Management, school leadership, educators, and clinical and therapeutic staff to coordinate admissions activities and support a positive experience for families.
• Route questions about student needs, program fit, clinical considerations, or admissions decisions to the appropriate school personnel.
• Support the enrollment process without independently directing strategy, admissions decisions, or placement determinations.

Benefits

• Paid time off and extra paid school breaks for select roles.
• Paid holidays.
• Wellness perks, including gym discounts, mindfulness apps, and prescription savings.
• Tuition reimbursement, career development programs, and leadership training.
• 401(k) retirement savings with a company match and immediate vesting.
• Health, dental, and vision insurance.
• Free Employee Assistance Program with confidential counseling, life coaching, and mental health resources.
• Life insurance and disability coverage.
• Health Savings Account (HSA) contributions at no cost.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed