Enrollment Associate

The Pinnacle School • Stamford, CT

4d

About The Position

The Enrollment Associate at The Pinnacle School helps prospective students and their families navigate a welcoming, organized, and responsive admissions process. The role coordinates enrollment activities, maintains accurate records, and collaborates with educators and specialists to support students with diverse learning, behavioral, social-emotional, and therapeutic needs. This is a part-time position of approximately 20 hours per week, with some scheduling flexibility. The position reports to the Director of Enrollment Management.

Requirements

• Experience in an administrative, admissions, customer service, or coordination role.
• Strong organizational skills, attention to detail, and ability to manage competing priorities and follow through independently.
• Excellent written and verbal communication skills and a warm, service-oriented approach.
• Professionalism and discretion when handling confidential student and family information.
• Proficiency with technology and the ability to learn databases and administrative systems.

Nice To Haves

• Experience in a private school, special education, therapeutic, or other student-centered setting.
• Familiarity with IEPs, educational evaluations, and student records.
• An associate’s or bachelor’s degree in education, psychology, human services, business administration, or a related field; relevant experience may be considered in lieu of a degree.

Responsibilities

• Coordinate admissions activities from initial inquiry through enrollment, including responding to families and referral partners and scheduling meetings, tours, student visits, and observations.
• Track inquiries and applications, follow up on outstanding materials, and maintain accurate, confidential applicant records, calendars, and enrollment reports.
• Prepare and distribute admissions materials, enrollment forms, acceptance communications, and new-student information; help coordinate onboarding and transitions.
• Collaborate with the Director of Enrollment Management, school leadership, educators, and clinical and therapeutic staff to coordinate admissions activities and support a positive experience for families.
• Route questions about student needs, program fit, clinical considerations, or admissions decisions to the appropriate school personnel.
• Support the enrollment process without independently directing strategy, admissions decisions, or placement determinations.

Benefits

• Paid time off and extra paid school breaks for select roles, plus paid holidays.
• Wellness perks including gym discounts, mindfulness apps, and prescription savings.
• Tuition reimbursement, career development programs, and leadership training.
• 401(k) retirement savings with a company match and immediate vesting.
• Health, dental, and vision insurance.
• Free Employee Assistance Program with confidential counseling, life coaching, and mental health resources.
• Life insurance, disability coverage, and Health Savings Account contributions at no cost.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed