Enhanced Clinical Service Coordinator Supervisor

DevereuxBraddock, PA
Onsite

About The Position

This position plays a critical role in fulfilling the mission of our Service Coordination department and Devereux TCV Community Services by providing a varying range of responsibilities for human, physical, and financial resources. The chosen candidate must have the ability to work independently, and as a member of a team, to facilitate the accomplishment of clear outcomes in full compliance with assessments, service planning, and billing in accordance with all relevant policies and procedures. We are looking for a compassionate individual who believes in a strength-based approach and uses positive practices to help guide their everyday activities.

Requirements

  • Master’s Degree in Social Work, Psychology, Counseling or a related CLINICAL discipline.
  • At least five (5) years of progressively responsible experience in social services required.
  • Act 33/34 (PA State Criminal and Child Abuse) Clearances and FBI Clearance.
  • Valid PA driver’s license and driving history of three (3) years with MVR required.

Nice To Haves

  • at least two (2) years of management and counseling experience recommended.

Responsibilities

  • Lead and manage team operations to ensure quality, culturally competent service delivery.
  • Oversee staff coverage, workflow, and productivity to maintain efficient operations.
  • Recruit, train, supervise, and develop staff to meet performance standards and enhance service quality.
  • Maximize revenue by optimizing service delivery processes and developing clinical groups.
  • Support integrated service delivery through collaboration and communication across programs.
  • Design and implement programs based on community needs and partnership opportunities.
  • Promote continuous improvement by addressing service gaps and ensuring client satisfaction.
  • Foster a team-oriented, mission-driven culture through clear communication and collaboration.
  • Provide direct clinical services (individual/group therapy) and ensure compliance with documentation, supervision, and regulatory standards.
  • Offer 24-hour crisis supervision/back-up support as scheduled.

Benefits

  • Medical (including telemedicine via phone, web, app)
  • dental
  • prescription drug
  • preventative care
  • mental health services
  • Student loan debt assistance
  • tuition reimbursement
  • continuing education assistance
  • Generous time-off (start accruing 1st day)
  • 403(b) retirement plan with matching benefit
  • voluntary/employee paid supplemental life and accident coverage
  • Employee assistance / work-life balance program
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