Engineering Tech II

Westgate Resorts•Orlando, FL
•$19 - $22

About The Position

As an Engineering Technician II, you will perform intermediate-level maintenance and repair work across multiple trade disciplines, including plumbing, electrical, HVAC, carpentry, and pool operations. The role requires strong troubleshooting skills, the ability to work independently, and a commitment to maintaining Westgate's quality and guest-service standards. You will demonstrate the company's core values of Passion, Integrity, and Work Ethic in your interactions.

Requirements

  • One to three years of engineering, maintenance, or skilled-trades experience in a resort, hospitality, or commercial environment.
  • High school diploma or equivalent.
  • Valid driver's license.
  • Certified Pool Operator (CPO) certification, or ability to obtain it if required by the resort.
  • Working knowledge of plumbing, electrical, HVAC, appliance repair, carpentry, painting, flooring, and general building maintenance.
  • Ability to perform basic HVAC diagnostics and preventative maintenance.
  • Strong troubleshooting, communication, and customer-service skills.
  • Ability to work independently while managing multiple priorities in a fast-paced environment.
  • Ability to safely operate hand tools, power tools, ladders, scaffolds, lifts, and other maintenance equipment while using appropriate PPE.
  • Ability to regularly lift, push, pull, and move up to 50 pounds.
  • Ability to work indoors and outdoors in varying weather conditions, including heat, humidity, and elevated work areas.
  • Availability to work weekends, holidays, and flexible schedules as needed.
  • Must pass a background check and drug test and provide proof of eligibility to work in the United States.
  • Must uphold Westgate Resorts' standards of professionalism, integrity, safety, and guest service.

Nice To Haves

  • Basic computer skills and experience using maintenance management software.

Responsibilities

  • Complete preventative maintenance, engineering projects, guest service requests, and resort improvement tasks.
  • Troubleshoot and repair plumbing systems, including fixtures, piping, and water-related equipment.
  • Diagnose and repair basic electrical components, including receptacles, switches, lighting, and ballasts.
  • Troubleshoot and repair household appliances, HVAC systems, and building fixtures.
  • Perform carpentry, drywall, painting, texturing, flooring, tile, grout, and finish repairs.
  • Maintain pools, spas, and water features, including water chemistry and preventative maintenance.
  • Use maintenance management software, including HotSOS and other applicable systems, to manage work orders.
  • Assist with inventory management and ensure tools and materials are available for assigned work.
  • Safely operate hand tools, power tools, ladders, lifts, and other maintenance equipment.
  • Identify and report safety hazards while following company safety procedures.
  • Communicate professionally with guests, team members, and leadership to resolve maintenance concerns.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision coverage
  • Paid vacation, sick, and personal time
  • Paid holidays
  • 401(k) with company match
  • Daily Pay access
  • Pregnancy, parental leave, and adoption assistance
  • Wellness programs
  • Flexible spending accounts (FSA)
  • Tuition assistance
  • Military leave
  • Employee Assistance Program (EAP)
  • Life, disability, accident, critical illness, and hospital insurance
  • Pet insurance
  • Discounts on hotels, cruises, resorts, restaurants, entertainment, and more
  • Low-cost gym membership
  • Scholarship opportunity for an eligible dependent of a current team member
  • Career growth and advancement opportunities
  • Community involvement opportunities
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