Engineering Tech II

Westgate Resorts•Orlando, FL

1d•Onsite

About The Position

The Engineering Technician II performs intermediate-level maintenance and repair work across multiple trade disciplines at Westgate Leisure Resort, including plumbing, electrical, HVAC, carpentry, and pool operations. The position calls for strong troubleshooting skills, the ability to work independently, and a commitment to quality and guest service. The technician demonstrates Westgate’s values of Passion, Integrity, and Work Ethic in interactions with guests, colleagues, and leadership.

Requirements

One to three years of engineering, maintenance, or skilled trades experience in a resort, hospitality, or commercial environment.
High school diploma or equivalent.
Valid driver's license.
Certified Pool Operator (CPO) certification, or ability to obtain it if required by the resort.
Working knowledge of plumbing, electrical, HVAC, appliance repair, carpentry, painting, flooring, and general building maintenance.
Ability to perform basic HVAC diagnostics and preventative maintenance.
Strong troubleshooting, communication, and customer service skills.
Ability to work independently while managing multiple priorities in a fast-paced environment.
Ability to safely operate hand tools, power tools, ladders, scaffolds, lifts, and other maintenance equipment while using appropriate PPE.
Ability to regularly lift, push, pull, and move up to 50 pounds.
Ability to work indoors and outdoors in varying weather conditions, including heat, humidity, and elevated work areas.
Availability to work weekends, holidays, and flexible schedules as needed.
Must pass a background check and drug test and provide proof of eligibility to work in the United States.
Must uphold Westgate Resorts' standards of professionalism, integrity, safety, and guest service.

Nice To Haves

Basic computer skills and experience using maintenance management software.

Responsibilities

Complete preventative maintenance, engineering projects, guest service requests, and resort improvement tasks.
Troubleshoot and repair plumbing systems, including fixtures, piping, and water-related equipment.
Diagnose and repair basic electrical components, including receptacles, switches, lighting, and ballasts.
Troubleshoot and repair household appliances, HVAC systems, and building fixtures.
Perform carpentry, drywall, painting, texturing, flooring, tile, grout, and finish repairs.
Maintain pools, spas, and water features, including water chemistry and preventative maintenance.
Use maintenance management software, including HotSOS and other applicable systems, to manage work orders.
Assist with inventory management and ensure tools and materials are available for assigned work.
Safely operate hand tools, power tools, ladders, lifts, and other maintenance equipment.
Identify and report safety hazards while following company safety procedures.
Communicate professionally with guests, team members, and leadership to resolve maintenance concerns.
Perform other duties as assigned.

Benefits

Starting rate of $19 per hour.
Daily Pay benefit providing access to earned pay as needed.
Medical, dental, and vision coverage.
Paid vacation, sick, and personal time.
Paid holidays.
401(k) with company match.
Pregnancy, parental leave, and adoption assistance.
Wellness programs.
Flexible spending accounts (FSA).
Tuition assistance.
Military leave.
Employee Assistance Program (EAP).
Life, disability, accident, critical illness, and hospital insurance.
Pet insurance.
Loyalty program with discounts on hotels, cruises, resorts, restaurants, entertainment, and more.
Low-cost gym membership.
David A. Siegel Legacy Scholarship: one scholarship of up to $40,000 each year for one eligible dependent of a current team member.
Career growth and advancement opportunities.
Community involvement opportunities.