Engineering Tech II

Westgate Resorts•Kissimmee, FL

About The Position

Engineering Tech II supports resort operations by performing maintenance tasks, projects, preventive maintenance, and work orders. The role involves troubleshooting and repairing plumbing, minor electrical components, appliances, household fixtures, HVAC systems, interior and exterior surfaces, flooring, pools, spas, and water features. The team member also participates in procurement and inventory processes, uses resort operations software, communicates with guests and colleagues, and follows safety practices and company policies. The listed pay rate is $19 per hour.

Requirements

At least 1 to 3 years of hands-on trades and maintenance experience in a resort or commercial environment.
Must have and maintain a valid driver’s license.
Written and verbal communication in English.
Enthusiasm, self-motivation, and attention to detail.
Strong communication skills for interactions with guests and colleagues.
Ability to be versatile, work well under pressure, and meet deadlines.
Ability to communicate effectively with supervisors and resort leadership.
Must regularly lift, move, push, or pull up to 50+ pounds.
Must pass a background check and drug test and prove eligibility to work in the United States.

Nice To Haves

Certified Pool Operator (CPO) license, as required by the resort.

Responsibilities

Perform engineering projects, guest calls, blitzes, and preventive maintenance as directed by resort management.
Troubleshoot plumbing issues, make repairs, and replace fixtures and piping as needed.
Diagnose, replace, and repair minor electrical components such as receptacles and ballasts.
Troubleshoot and repair appliances and household fixtures.
Understand HVAC systems and perform basic preventive maintenance and diagnostics.
Repair interior and exterior walls, wall coverings, and ceilings, including texturing, painting, and caulking.
Repair or replace tiles, grout, vinyl, and carpet as required.
Work with pools, spas, and water features, including chemical balancing and cleaning tasks.
Participate in procurement and inventory processes to ensure materials and tools are available.
Operate resort operations devices and software, including HotSOS and other applicable systems.
Communicate professionally through radios, phones, emails, and verbal interactions.
Perform maintenance and cleaning tasks as required by resort management.
Safely use hand tools, power tools, and battery-powered tools required for the job.
Work using ladders, scaffolding, lifts, and appropriate personal protective equipment.
Follow safety guidelines and practices and identify potential safety hazards on the property.
Communicate with guests about their needs and work toward resolution through positive interactions.
Adhere to all CFI/Westgate Resorts policies and procedures.
Represent Westgate Resorts professionally through appearance, attire, and behavior.
Perform other tasks as assigned by resort operations leadership.

Benefits

Comprehensive medical, dental, and vision coverage.
Paid vacation, sick, and personal time.
Paid holidays.
401(k) with company match.
DailyPay access to earned income and financial wellness tools.
Pregnancy, parental leave, and adoption assistance.
Wellness programs.
Flexible Spending Accounts (FSA).
Tuition assistance.
Military leave.
Employee Assistance Program (EAP).
Life, disability, accident, critical illness, and hospital insurance.
Pet insurance.
Discounts on hotels, cruises, resorts, restaurants, entertainment, and more.
Low-cost gym membership.
David A. Siegel Legacy Scholarship of up to $40,000 awarded annually to one eligible dependent of a current team member.
Career growth and advancement opportunities.
Community involvement opportunities.