Engineering Manager, Payments

Airbnb

1d•$212,000 - $265,000•Remote

About The Position

Airbnb is hiring an Engineering Manager for the AirCover Insurance Platform. The role leads the platform that enables Airbnb to launch, price, enroll, and service insurance products in new regions, while enabling the business to test what drives Hosts and guests to obtain coverage. You will lead senior and staff backend engineers as the platform evolves from region-specific implementations into a configurable, globally scalable system and from ad hoc tests into a rigorous experimentation engine intended to improve attach rates. The position owns the long-term technical strategy, architecture, roadmap, technical direction, and operational health of the platform. It involves building reliable, auditable, scalable systems for policy and coverage management, enrollment, pricing inputs, and experimentation; supporting regional expansion and platform reliability; and incorporating data science and machine-learning insights into experiments. The manager partners with Product, Design, Data Science, Legal, Insurance, Finance, Operations, and other Airbnb teams, stays involved in design and code reviews, and hires, mentors, and develops engineers. The position is US remote eligible, with occasional work at an Airbnb office or attendance at offsites as agreed with the manager. The employee must live in a state where Airbnb, Inc. has a registered entity, or an eligible state for another employing Airbnb entity.

Requirements

10+ years of relevant experience in the tech industry, including 5+ years as an Engineering Manager owning large-scale software systems.
Track record of setting and maintaining a multi-year technical direction for a live, business-critical platform.
Experience leading a major re-architecture or multi-region expansion while continuing to deliver.
Depth in backend platforms, including experience with distributed systems and high-availability services.
Strong product judgment exercised through data, including running experiments and using measurement to improve conversion or attach rate.
Experience managing and growing senior and staff engineers and creating an environment where they own initiatives end to end.
Strong communication and influence with technical and non-technical partners, including Legal, Finance, and Operations.
Proven track record of fostering a culture of Diversity and Belonging within the organization and across the tech community.

Nice To Haves

Experience in insurance, payments, fintech, or another regulated domain.

Responsibilities

Define the long-term technical strategy and architecture for the AirCover insurance platform with senior leaders.
Set priorities with Product, Data Science, Legal, and Insurance leaders across regional expansion, attach-rate growth, and platform reliability.
Lead development of reliable, auditable, and scalable systems for policy and coverage management, enrollment, pricing inputs, and experimentation.
Own the team roadmap, technical direction, and operational health, including incident response and on-call quality.
Align stakeholders and adjacent teams on shared standards and a common platform approach.
Work with data scientists and ML engineers to incorporate insights and models into experimentation and improve attach rates.
Stay close to the code through design and code reviews.
Hire, mentor, and develop engineers and support their career growth.
Scale the platform to new countries and products by making regulatory, pricing, coverage, and enrollment rules configurable.
Build experimentation capabilities to test coverage offers, pricing, placement, and messaging and measure their effect on attach rate.
Deliver a multi-year platform roadmap and global rollout.
Apply data and LLM-driven automation where it improves coverage decisions, quality, and the Host and guest experience.
Grow a team that owns initiatives end to end in an inclusive environment that values well-being and sustainable engineering practices.