Electronic Payments Manager

Gulf Coast Bank & Trust • Covington, VA

5h

About The Position

The Electronic Payments Manager performs duties across electronic payment services, including ACH, FedNow, RTP, wires, A2A, and Zelle. The role ensures adherence to applicable payment rules and regulations, including Reg E, NACHA, EWS/Zelle requirements, wire and A2A requirements, Federal Reserve Banks Operating Circular No. 8/FedNow, and The Clearing House/RTP requirements.

The manager coordinates with the Digital Banking, Business Solutions, and Deposit Operations departments to improve and maintain processes and claim-resolution procedures and to ensure compliance with the rules and regulations applicable to each service.

Requirements

• Three years of experience with electronic payments products.
• Proficiency with financial systems and Microsoft programs, including bank applications, internet, MS Word, and Excel.
• Excellent time-management skills.
• Excellent customer-service skills.
• Excellent communication skills.
• Attention to detail.
• Proactiveness.
• Punctuality.
• Organization.
• Ability to adhere to deadlines.
• Ability to work overtime with little notice.
• Ability to travel if required to perform essential job functions.
• Ability to work under stress and meet deadlines.
• Ability to read and interpret documents if required to perform essential job functions.
• Ability to sit for prolonged periods and work on a computer if required.
• Ability to lift, move, or carry approximately 15 pounds if required, subject to reasonable accommodation.

Nice To Haves

• AFPP or AAP preferred.
• Obtain AFPP certification within the first year, AAP within 18 months, or APRP within two years, dependent on testing availability.

Responsibilities

• Perform duties related to electronic payment services, including ACH, FedNow, RTP, wires, A2A, and Zelle.
• Ensure adherence to payment rules and regulations applicable to the services.
• Coordinate with Digital Banking, Business Solutions, and Deposit Operations to improve and maintain processes and claim-resolution procedures.
• Help ensure compliance with rules and regulations applicable to each payment service.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed