Engineering Manager

Intercom
·
Posted: 
August 29, 2023
·
Onsite
Job Commitment
Full-time
Job Commitment
Manager
Job Function
Dev & Engineering
Salary
N/A
Job Commitment
Full-time
Experience Level
Manager
Workplace Type
Onsite
Job Function

This job is closed

We regret to inform you that the job you were interested in has now been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.

About the position

The job overview for this role is to become the Engineering Manager for a team at the center of the company's support strategy. The main responsibility is to lead the team in building a highly differentiated, next-gen ticketing solution. The role involves partnering with engineering, product, and design leaders to shape team direction and strategy, supporting and driving this strategy to clear impact, and enabling the team to achieve high levels of productivity and performance. Additionally, the Engineering Manager will be responsible for teaching, mentoring, coaching, and being a role model for engineers and other engineering managers, as well as creating a collaborative and inclusive team culture focused on fast, high-impact execution.

Responsibilities

  • Partnering with engineering, product, and design leaders to shape team direction and strategy.
  • Supporting and driving this strategy to clear impact with the help of your team.
  • Enabling your team to achieve high levels of productivity, performance and reliability.
  • Teaching, mentoring, coaching and being a role model for engineers and other engineering managers.
  • Creating a collaborative, inclusive and supportive team culture focused on fast, focused, high impact execution.
  • Helping to shape and evolve our engineering culture by contributing to our engineering organization programs.
  • An ability to lead Engineering teams that deliver impact quickly.
  • Experience developing and supporting a team of engineers in their personal growth and career progression.
  • A track record of partnering with product and design leadership to deliver great outcomes.
  • Requirements

    • Ability to lead Engineering teams that deliver impact quickly
    • Experience developing and supporting a team of engineers in their personal growth and career progression
    • Track record of partnering with product and design leadership to deliver great outcomes
    • Demonstrated impact in a similar technical leadership role
    • Growth mindset and eagerness to learn
    • Ability to thrive in an ambiguous environment with a high degree of autonomy

    Benefits

    • Competitive salary and equity in a fast-growing start-up
    • Lunch provided every weekday, as well as snack foods and a fully stocked kitchen
    • Regular compensation reviews
    • Life assurance and comprehensive health and dental insurance for you and your dependents
    • Open vacation policy and flexible holidays
    • Paid maternity leave and 6 weeks paternity leave for fathers
    • Cycle-to-Work Scheme with secure bike storage
    • MacBooks provided as standard equipment

    Job Application Resources

    No items found.

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    Intercom

    Intercom creates modern Customer Service software that redefines how businesses support their customers.
    Location
    San Francisco, CA
    Company Size
    501-1,000
    Workplace Type
    Industries
    Marketing Automation
    SaaS
    Information Technology
    Sales and Marketing
    Software
    CRM
    Sales Automation
    Open Roles
    14
    Less details
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    Intercom

    Intercom creates modern Customer Service software that redefines how businesses support their customers.
    Company Overview

    Intercom creates modern Customer Service software that redefines how businesses support their customers.

    Benefits
    • Competitive salary and equity in a fast-growing start-up
    • Lunch served every weekday, plus a variety of snack foods and a fully stocked kitchen
    • Regular compensation reviews
    • Pension scheme & match up to 4%
    • Life assurance, as well as comprehensive health and dental insurance for you and your dependents
    • Open vacation policy and flexible holidays
    • Paid maternity leave, as well as 6 weeks paternity leave for fathers
    • Cycle-to-Work Scheme with secure bike storage
    • MacBooks as standard, but other equipment options available if needed
    Less details

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