This job is closed
We regret to inform you that the job you were interested in has now been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
About the position
The job overview for this position is that Intercom is seeking a support engineer to join their team in Chicago. This role is hands-on and technical, going beyond typical ticket-based support positions. Support Engineers will work closely with customers to address technical issues, integrate Intercom into their products, and serve as a bridge between customers and product teams. The company values continuity, trust, and personal, friendly communication with customers, using visual support whenever possible. This opportunity is ideal for individuals who are passionate about supporting customers and envision a long-term customer-facing role.
- Solid basic knowledge of programming
- Computer Science degree or 1-2 years working in a web development background
- Previous experience with problem solving in a troubleshooting environment
- Competitive salary and meaningful equity
- Comprehensive medical, dental, and vision coverage
- Regular compensation reviews - great work is rewarded!
- Open vacation policy and 10 corporate holidays
- Paid Parental Leave Program
- 401k plan & match
- In-office bicycle storage
- Fun events for Intercomrades, friends, and family!
Dev & Engineering
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