Engineer 1

Highgate Hotels•Rochester, NY
•Onsite

About The Position

The Engineer, Level 1, is responsible for ensuring that the property is maintained in the best possible condition at all times with the least amount of inconvenience to customers and employees. The role performs repairs and preventive maintenance across hotel systems and equipment, maintains records, and ensures work complies with applicable local, state, and Federal codes.

Requirements

  • High school diploma or equivalent and/or experience in a hotel or related field required.
  • At least one year of progressive experience in a hotel or related field preferred.
  • Effectively communicate verbally and in writing with employees and guests in an attentive, friendly, courteous, and service-oriented manner.
  • Listen to, understand, and clarify concerns raised by employees and guests.
  • Multitask and prioritize departmental functions to meet deadlines.
  • Understand and apply complex information and data from various sources to meet appropriate objectives.
  • Heavy work requirements: exerting over 100 pounds of force occasionally, over 50 pounds frequently, and/or over 20 pounds.

Nice To Haves

  • Trade school and/or college coursework in a related field is helpful.
  • At least one year of progressive experience in a hotel or related field.

Responsibilities

  • Repair hotel air conditioning systems, including changing filters, cleaning coils, and replacing motors.
  • Perform preventive maintenance on equipment such as boilers, chillers, HVAC, and electrical systems.
  • Take required equipment readings and test cooling towers, recording readings.
  • Replace and program televisions as needed.
  • Replace light switches, receptacles, light bulbs, and fixtures.
  • Perform furniture repair.
  • Replace and repair pumps.
  • Perform plumbing repairs, including clearing clogged drains and repairing pipes, washers, handles, and drain fittings.
  • Read blueprints and wiring diagrams.
  • Trace and repair water lines.
  • Troubleshoot and repair kitchen equipment.
  • Maintain repair and preventive maintenance records.
  • Perform and maintain work in accordance with local, state, and Federal codes.
  • Test, clean, and repair swimming pools and spas.
  • Paint designated areas.
  • Repair and finish sheet rock and repair wall coverings.
  • Repair and program the hotel electronic lock system.
  • Attend required hotel meetings and trainings.
  • Maintain regular attendance and high standards of personal appearance and grooming, including wearing the proper uniform and nametag.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize productivity, identify problem areas, and assist in implementing solutions.
  • Handle problems by anticipating, preventing, identifying, and resolving them as necessary.
  • Cross-train in other hotel-related areas and maintain confidentiality of information.
  • Show initiative by anticipating guest or operational needs.
  • Perform other duties as requested by management.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • 401(k) retirement plan with employer matching contributions
  • Paid holidays
  • Paid vacation
  • Paid sick leave in accordance with applicable law
  • Employee assistance program (EAP)
  • Educational opportunities and tuition reimbursement
  • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
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