Engineer 1

Highgate Hotels • Key West, FL

2d • Onsite

About The Position

The Engineer, Level 1, is responsible for keeping the property in the best possible condition while minimizing inconvenience to guests and employees. The role performs maintenance, repairs, testing, and preventive maintenance across hotel systems, equipment, guest rooms, and public areas, while maintaining records and complying with applicable codes and hotel standards.

Requirements

• High school diploma or equivalent and/or experience in a hotel or related field required.
• Ability to effectively communicate verbally and in writing with employees and guests in a courteous, attentive, and service-oriented manner.
• Ability to listen to, understand, and clarify concerns raised by employees and guests.
• Ability to multitask and prioritize departmental functions to meet deadlines.
• Ability to handle problems by anticipating, preventing, identifying, and solving them.
• Ability to understand and apply complex information and data from various sources.
• Ability to maintain confidentiality and show initiative, including anticipating guest or operational needs.
• Ability to perform heavy work: exerting more than 100 pounds of force occasionally, more than 50 pounds frequently, and/or more than 20 pounds (frequency not specified).
• Flexible and long hours are sometimes required.

Nice To Haves

• At least one year of progressive experience in a hotel or related field preferred.
• Trade school and/or college coursework in a related field is helpful.

Responsibilities

• Repair hotel air-conditioning systems, including changing filters, cleaning coils, and replacing motors.
• Perform preventive maintenance on equipment such as boilers, chillers, HVAC, and electrical systems; take required readings and test the cooling tower, recording readings.
• Replace and program televisions as needed.
• Replace light switches, receptacles, bulbs, and fixtures.
• Repair furniture and replace or repair pumps.
• Perform plumbing repairs, including clearing clogged drains and repairing pipes, washers, handles, and drain fittings.
• Read blueprints and wiring diagrams; trace and repair water lines.
• Troubleshoot and repair kitchen equipment.
• Maintain repair and preventive-maintenance records.
• Perform and maintain work in accordance with local, state, and federal codes.
• Test, clean, and repair swimming pools and spas.
• Paint designated areas; repair and finish sheetrock and repair wall coverings.
• Repair and program the hotel electronic lock system.
• Attend required hotel meetings and training; maintain regular attendance and required grooming and uniform standards.
• Comply with hotel standards and regulations, promote safe and efficient operations, and contribute to productivity and problem-solving.
• Communicate courteously and effectively with guests and employees, listen to and clarify concerns, prioritize work, and anticipate guest or operational needs.
• Cross-train in other hotel-related areas, maintain confidentiality, and perform other duties as requested by management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program (EAP)
• Educational opportunities and tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED