Engagement Manager, Intapp

Epiq•Tampa, FL
•Remote

About The Position

The Engagement Manager is responsible for managing client engagements, ensuring customer success, and driving project delivery. The role includes strategic planning, client relationship management, effective communication, and collaboration with internal teams to meet client needs. The position is remote and offers an annual salary range of $100,000 to $135,000 USD, with possible eligibility for an annual bonus. Specific compensation is based on factors including location, qualifications, interview performance, and pay parity.

Requirements

  • Bachelor's degree in Business, Management, or a related field.
  • 5–7 years of experience in client engagement or project management.
  • Intapp experience.
  • Skills in business innovation, coaching, communication, customer success, deadline management, end-to-end project management, general operations management, professional collaboration, professional development trainings, recruiting, and reporting and analysis.

Nice To Haves

  • Certified Engagement Manager (CEM) certification preferred.

Responsibilities

  • Manage client engagements and ensure customer success.
  • Develop and implement engagement strategies.
  • Oversee project delivery and ensure timely completion.
  • Collaborate with internal teams to meet client needs.
  • Track and report on engagement activities and outcomes.

Benefits

  • May be eligible for an annual bonus.
  • Enterprise-wide learning and mobility.
  • Work flexibility. Epiq's benefits are referenced, but specific benefits are not listed.
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