Engagement Manager

Capgemini • Chicago, IL

3d • $124,543 - $153,500

About The Position

Capgemini is seeking an Engagement Manager to lead client relationships and oversee large-scale technology programs and transformation initiatives. The role serves as the primary point of contact for business, technology, and executive stakeholders, and guides globally distributed teams in delivering customer-centric solutions across applications, portals, APIs, cloud, data, AI, and modernization.

The Engagement Manager leads governance and executive communications, manages delivery risks and finances, and supports proposals and client presentations. The role also drives Agile delivery and develops high-performing teams. Experience delivering customer-facing applications is required; Financial Services or Insurance experience is preferred.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field.
• At least 15 years of experience in IT services, consulting, digital transformation, or enterprise technology delivery.
• At least 10 years of experience leading large client engagements, technology programs, or transformation initiatives.
• Proven success managing complex programs and globally distributed teams.
• Strong knowledge of modern technology ecosystems, including web and mobile applications, APIs, cloud, data, automation, AI, and enterprise platforms.
• Experience delivering customer-facing applications.
• Strong stakeholder management, communication, financial management, and leadership skills.

Nice To Haves

• Experience delivering customer-facing applications within Financial Services or Insurance.

Responsibilities

• Serve as the primary client contact and build trusted relationships with business, technology, and executive stakeholders.
• Lead governance meetings, program reviews, and executive communications while managing risks, issues, and escalations.
• Oversee large-scale technology programs across applications, portals, APIs, cloud, data, AI, and modernization initiatives.
• Manage globally distributed onsite and offshore teams, ensuring delivery against scope, timeline, budget, quality, and business objectives.
• Drive Agile delivery using Scrum, Kanban, and hybrid methodologies, including backlog, release, and dependency management.
• Collaborate with business, product, architecture, and engineering teams to deliver scalable, customer-centric solutions.
• Support proposals, estimates, statements of work, and client presentations.
• Manage engagement financials, resource utilization, and profitability.
• Coach, mentor, and develop teams while fostering ownership, innovation, and continuous improvement.

Benefits

• Paid time off, including vacation, company-paid holidays, personal days, and sick leave, according to employee grade and policy.
• Medical coverage, or provincial healthcare coordination in Canada.
• Dental coverage.
• Vision coverage.
• Retirement savings plans, such as a 401(k) in the U.S. or RRSP in Canada.
• Life insurance.
• Disability insurance.
• Employee assistance programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager